Baked The Pulse — Restaurant in Hong Kong

The Margherita pizza is a symphony of simple yet bold flavors. The sourdough crust, perfectly baked, offers a crisp exterior with a soft, slightly tangy chew that sets the stage. The sauce, made from sweet, ripe San Marzano tomatoes, bursts with bright, fresh acidity, lightly seasoned with a pinch of sea salt and a whisper of olive oil. Creamy, hand-torn mozzarella melts into gooey perfection, delivering a rich, milky sweetness that balances the sauce’s tang. Fresh basil leaves scattered atop add a fragrant, peppery herbaceousness, tying each bite together with vibrant aroma. Served straight from the oven, the warmth enhances every flavor, making this classic pizza an unforgettable 10/10 experience.

The creamy mushroom sauce with black truffle on the OMFG handmade pasta is an absolute flavor masterpiece. It’s luxuriously rich, with a velvety cream base that coats the al dente pasta perfectly. The earthy, umami-packed mushrooms—likely a blend of cremini and porcini—deliver a deep, savory warmth, while the black truffle infuses the sauce with its distinctive, decadent aroma and a subtle nutty complexity. A hint of garlic and a whisper of fresh thyme add layers of sophistication, balanced by a touch of Parmesan for a slight salty tang. The sauce is indulgent yet refined, with the truffle’s bold elegance making every bite...

It took 40 mins for eggs and mushroom on toast, and when it was delivered it was missing elements from the menu and my side order. We had to follow-up on it several times, it was clearly forgotten and looked like it had been thrown together in a few minutes. We ordered sparkling water, and an already opened, half full bottle was initially brought to us. I politely brought this up with the staff and ask for the late and wrong dish to be reflected in the final bill - it was not. We were told the add-on eggs and service charge were removed instead (upon checking, this was not removed).

The positives are the atmosphere and modern design, and the pizza was delivered in good time and was good.

Overall, we expected much better service and food given the $$ pricing - we are disappointed and will not be going back.

UPDATE: to the Baked response - we did not “scream” at your staff neither did we say “I know you just opened and the food is good”. The sparkling water that was initially brought to us was indeed half full and already opened. Your response is untrue and lacks professionalism for...

Food is delicious but there is a serious lack of staffing and staff also need better training. My family arrived for lunch and we waited over 30 minutes for our food. Our toddler was getting very impatient and we also had to go somewhere after so we asked the food to be packed. One staff member was very helpful and tried to rush the food and packing for us. However, another staff was totally clueless and hardly understood what we were asking for. She also did not apologize for the delay in food and didn’t say thank you after the bill was paid - all very basic things for hospitality. I saw other tables trying to wave down the staff for water and people walking up to the cashier to pay because no one was coming to their table with the bill. The one experienced staff member was running around the place trying to sort things out. He definitely needs more support.

We’ve been a few times and always enjoy the food and atmosphere. I hope that the staffing issue can...