My family and I recently arranged a party at your restaurant for our child and a few of his friends. We had serval adults and a few children under 2. As it was a bday party, we thought nothing of bringing cakes with us. We had two.
The staff were friendly, the food was good, everything was great until we got the bill and were charged 300HKD for the cakes. No staff mentioned to us there was a charge for these. Not only that, all your restaurant did was store them in the fridge for an hour and put them on plates for us. We decorated them, put the candles in and lighted them, and we cut them had shared them on plates which were already on our table. In addition, one of the cakes was a very small two person cake for the young children to eat.
So can you please explain how you can justify charging us 300 dollars for this? We have been to other restaurants in HK where they have given us free cake on birthdays, and yet you're charging us 300 dollars for bringing our own.
I look forward to hearing your response and...
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