sen-ryo (Festival Walk) — Restaurant in Kowloon

You’ll want to arrive early—there are no reservations, and tables fill up quickly. The sashimi was beautifully prepared and impressively fresh, a definite highlight of the meal. In contrast, the cooked dishes felt a bit underwhelming. Service was courteous and efficient despite the staff seeming slightly stretched; they were constantly on the move but remained professional throughout. The ambience was warm and inviting, though a touch too dimly lit for my personal taste. The sake selection was excellent, with options served both hot and cold. I was pleasantly surprised to discover a sparkling variety—something I hadn’t...

So far I have tried 4 different Sen-Ryo restaurants in HK, their menu is about the same. Food wise, especially the udon in the Airside mall venue has a slightly different texture. The quality of service is almost the same. The atmosphere is quite different. I think this one here in Festival Walk is all round the best, certainly has the best service. I am actually quite pleased with this particular chain of Japanese restaurants in which I don't usually like chain restaurants in general. Well done, keep up...

I've been visiting this brunch spot weekly for several years, but this is my first time leaving a review. Unfortunately, my recent experience was disappointing. While I’ve enjoyed their food and service in the past, I can't say the same today. The customer service fell short of the standard I expect from a restaurant, especially considering we spent over $800 for two person. Given the many options available, I don’t think I’ll...