Va Bene Italiano — Restaurant in Kowloon

I went there for lunch with three more gentlemen today, with our table booked for 11:30am, under Mr. Chin. With joy and expectations I went but unfortunately I found that 1)the waitresses were not polite. A rather chubby Filipino waitress asked quite many times, interupting our conversations, if we would order semi-buffet instead of just buffet. Moreover, i was not sure why she did not understand my ordering of "coffee tonic" , when she asked back with her slightly strange accent "coffee tonic? ", just like she was criticising my pronunciation(when her accent was far from proper English) . Very strange, if this happens to me at all. The food was not particularly good to me. I didn't hate the dishes, nor was i fond of them at all, especially in a restaurant at such prices. 4.The coffee tonic was not coffee tonic, or it might just be the worst i had ever encountered.

Altogether these have made my overall experience in this restaurant unpleasant, and these might even help explain the grave businesses of the catering and beverages circle in HK: Disproportionately high prices with respect to quality of food and drinks, and services. And after two months, they do not have any intention to give feed back....

Food was good but service is meh. I came for a takeaway dinner, and ordered 2 pizza's. The waiter who took my order said 10 mins. Quite quick I thought, so I waited at the entrance. But after 10mins of browsing on my phone I looked up at the same waiter only smiled back, so I thought my order wasn't ready. 20mins later I started getting impatient since I still didn't have my food. I was spying into the kitchen, and the waiter was folding a pizza box for takeaway, so I had high hopes. When the pizza finally came out at 25mins, I gave the waiter my ticket to ask, but the pizza wasn't mine! But my pizzas were already there at the counter, ready for me to take so maybe I missed them already when I was scrolling my phone. But the waiter had not thought of notifying me that my order was ready? There was only me and one other customer waiting, couldn't the waiter have known my order enough to ask me? Not happy my pizza was cold, I ate it anyways because I was...

I had dinner with my parents in Va Bene Italiano on a weekday evening.

I am kind of disappointed with the table service. There were plenty of waiters in the hall but all were very busy with their own business. It took a while before our table got addressed and had someone to take our order.

The waitress was very polite and helpful in explaining the dishes and making recommendations on what to order.

However, the food were served in chaotic order. The pasta came first, then the two salads and the steak, followed by the bread basket and eventually the Parma harm with melon.

The food was good in general. The scallop carpaccio was very fresh and well dressed. The Burrata was very creamy. The rib eye steak was perfectly cooked to medium rare and there were a wide selection of bread in the bread basket (the croissant was wonderful).

The service seriously let down the food because the hot plates became cold when we...