Delicious and beautiful espresso beverages, and the space was a delight. Why one star? Unfortunately the pricing was incorrect on the online English menu. We had only discovered this because I reviewed the bill before paying to find that the food was between 13-30% more expensive than the prices we saw on the menu. When I notified the waitress she said that they had been having problems with the English menu and that she couldn’t do anything about it. When I asked to speak to her manager, she said that she was on holiday. After a few minutes of back and forth, she offered to take off a small portion from the tip. It did not cover the difference but I let it go since I didn’t want to waste anymore time. She then typed in the new number to be paid.
Prior to visiting Cali, Colombia for the first time I had read many articles about locals scamming foreigners. We were staying in a nice and safe neighbourhood and generally I’d like to think this is not an issue everywhere. Showing the wrong price is one thing but not having the integrity to make things right was disappointing, considering it appeared she knew of the price difference, did not tell us, and when it came time to pay she could type in any number into the machine anyway.
I certainly won’t be returning. If you go to this cafe, you may want to verify if the menu is up to date to...
Read moreCafe Valparaiso Juanambu is a great spot to grab a bite to eat and relax. The atmosphere is open and inviting, with outdoor seating and a reading area. The decor is simple but pleasant, and the staff are friendly and helpful.
The food quality is great, with a wide variety of breakfast, lunch, and coffee options. On my visit, I had the side pasta, rosemary chicken, and coconut fresca. The pasta was cooked to perfection, the rosemary chicken was juicy and flavorful, and the coconut fresca was a refreshing accompaniment.
The service was a bit slow, but not bad. The server was attentive and helpful, and the food arrived in a timely manner.
Overall, Cafe Valparaiso Juanambu is a great spot for a casual meal. The food is delicious, the atmosphere is inviting, and the staff are friendly and helpful. I would definitely recommend it to anyone looking for a great breakfast, lunch, or coffee option. I...
Read moreThis establishment poses a challenge in terms of its operational procedures. Uncertain about the method of ordering, I approached the main counter only to be directed to choose any available table. Despite my attempts to get the attention of a server after a thirty-minute wait, I was unfortunately overlooked. Upon returning to the main counter, I was once again instructed to take a seat, yet service remained elusive. It then became evident that individuals from foreign backgrounds may not feel welcome here. This realization was disappointing, especially considering the positive reviews this cafe has garnered. I was eagerly anticipating my visit to this cafe but, unfortunately, did not get to...
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