Lienzo rooftop Restaurante — Restaurant in Medellín

We have stayed at the Gallery hotel a few times, which is a great place to stay. We have visited the restaurant a few times but it has been a disappointment every time. Food is ok but staff is not friendly and very slow.

Today during lunch it took them over 45 minutes to make a sandwich while the restaurant only had two tables. When I asked them to wrap the food for take away because I had to run in to another meeting, I’ve notice a 2k charge for take away on my bill. The whole reason why I asked for take away was because of the long waiting time. When I said something about it, the manager said that “I need to calm down” in a very unfriendly manner. I’ve paid and left but what a horrible service again. I won’t be...

Service staff is condescending! You feel like you owe them for using their premises! Upon the arrival we were greeted by a pool of water. It had rain and the staff couldn’t care less about drying that out. I was wondering about safety, insurance, etc. Women’s bathroom: only one has a door. The other one doesn’t. There was not toilet paper either. We told the waiter who couldn’t care less. No apology, no intention to fix it, nada! We asked for glasses of water which arrived after the food was served. The food didn’t male justice for the price either. We went in for a bite to eat prior to our concert. It’s up to you, but as for me: the laziness, careless service, lack of safety awareness says it all!...

The pictures don’t tell the truth. This is a dive bar with - you get whatever you get policy-, that doesn’t work for me. The staff are dismissive but I can manage a dive bar attitude. My food was salty but fine, the options were slim and my burger was the absolute bare minimum of meat (nothing like pictured). The website and pictures definitely over sold it. I can definitely tell the place works better for folks in the area. The staff were hanging out with friends when I was there. I wouldn’t recommend it unless you’re okay with a low key spot to sit...