I was a regular client of Hotel 47. I only stayed at the premium rooms. I was disrespected a couple of times by the Hotel. One time an unwelcome female friend from my girlfriend was let up to my room without my authorization which disrupted my sleep and peace. This hotel has no security. Sometimes when you get to the entrance, there is absolutely nobody at the lobby entrance and you are left to wait up to 10 minutes if no employee is at the lobby entrance. I also enjoyed a service that the hotel would wash my clothes or send them to wash for me which has always worked out until one cleaning lady has taken one bag of new clothes to wash and when asking the hotel what happened to the clothes, I was asked to patiently wait to investigate where the clothes are because they had to analyze the cameras. I had to endure two month until the hotel told me that the robbed clothes were nothing but an accusation. Why would I accuse of a Hotel where I have been a regular client and stayed over 100+ nights. The day after I went to an excursion in Guatapé and my clothes and personal items were packed in garbage bags and left in a dark standard room without any organization and in a very ignorant fashion. I have yet to receive an official apology by the management or the owner. I am willing to take down this review if the hotel recognizes that I was robbed at their facility and takes full responsibility to pay me back the value of the robbed clothes by the cleaning personal. When I requested to talk to management or the owner I was denied any communication other than the front desk after having been a loyal client up until that moment. Probably owner or management were ashamed to admit the humiliation I had to endure.
I now reside at the Mariott Hotel in Medellín and have had zero security issues nor have I been robbed by personal over there. I know it is a different class of hotel but I am a humble person even if I resided in the VIP rooms at the Hotel 47 I had the intention to remain a loyal lifetime client but my loyalty was not valued by Hotel 47.
Not to mention. I left tips to literally every staff member daily and what do I get as a thank you - Theft, them stealing my clothes. I can understand honest mistakes butt if you cannot stand behind your mistake, than you should not...
Read moreCafe at the rooftop has nice view of the bustling city centre, though lacks lighting at night. Sells beers and foods with no menu, cash only or pay at reception for cards. They served small asado (steaks) of chicken, beef or pork. Staffs were attentive. Location is close to Plaza Mayor, government buildings, and a large supermarket just across the street (closes at 9pm).||||This hotel does not deserve a 3 star rating, it is a 2 star hotel at best! There were no amenities inside the rooms other than a couple bar of soap. Bath towels are the size of hand towels. Oddly designed bathrooms with no flexible shower head and level floor (water will flood your room). Unreliable Wifi & no Gsm repeater inside the building. The business double room had home theatre system (w/ subwoofer), which is strange. Then had to listen to reggaeton out loud by a noisy neighbour. Hot breakfast were very limited, eggs and cheese arepas. There were some bread, two kind of fruits, faux juices, cereals, milk, and coffee. Our taxi driver told us that the area is pretty dangerous, so beware when you get out especially at night. Hotel does not have security personnel. Had to change rooms because the 1st room had AC leakage and no hot water. Odd AC position on top of the bed so the...
Read moreIf I could leave a zero for this place I would. One of the worst all round hotels I’ve ever stayed in in my 38 years on this planet.||Cold water on the first night in the shower, cockroaches everywhere (they have had this issue for a year).||Bad attitude from most staff including breakfeast staff. Meaning we had to go elsewhere for breakfeast as we couldn’t get a basic cup of coffee without copious amounts of sugar.||They moved us to another room after o kept complaining and I think the choice was done on purpose as it was incredibly noisy as they only have single glazing.||WiFi is terrible considering they are trying to be a boutique hotel they cannot get the basics right.||The only great thing about this hotel is the view. The food in the restaurant at night is cold and service is slow because they have one member of staff up there who was incredibly friendly.||No one apologises and if you raise issues you’ll feel like a stuck record as they don’t care.||In summary, don’t bother, pick elsewhere unless your happy...
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