I am highly disappointed, because this restaurant/brunch place was very promissing, given that the overall reviews are pretty good and the food looked delicious on their social media pages.
However, from the moment we have arrived, the staff did not pay attention to us and when we finally managed to order, the food never actually came, in fact it took them A WHOLE HOUR and after asking several times where is our food to tell us that they are more busy than they have expected and the food was not ready. We had to ask the waiter 3 times to inform us that our food is not ready, after literally waiting a whole hour. (btw we had ordered just 2 croque madame toasts). This is not the way you approach the customer. They didn’t even offer to prepare something else, or to inform us about the delay without even having to ask.
Long story short, we cancelled our oder and we left. Fortunately, we did not pay for the coffee that we have already ordered and it was on the shop.
Don’t waste your time to go there. Very unprofessional and very disrespectful behaviour. They definitely do not know how to approach the customer and how to manage a business when it...
Read moreMatu in Kapparis is a true gem that impresses on every level. From the moment you arrive, the warm and attentive service sets the tone for a memorable experience. The staff are friendly, professional, and genuinely go out of their way to make you feel welcome.
The food is exceptional – beautifully presented, fresh, and bursting with flavor. Whether you're stopping by for a hearty breakfast, a relaxed lunch, or a stylish dinner, the menu offers something for everyone. The drinks are just as impressive, with expertly crafted cocktails and a great selection of wines and coffees.
Located in the heart of Kapparis, Matu boasts a modern yet relaxed ambiance, perfect for any time of day. Whether you're a local or a visitor, it's a must-visit spot for great food, drinks, and service in a stunning setting. Highly...
Read moreWe went at 11am on a Sunday, and it took them 55 minutes JUST to serve us what we ordered(brunch EGGS and freaking BREAD). When it FINALLY came (finally), the eggs were HARD, theyre supposed to be drippy, you know, POACHED EGGS?…. Then, the girl staff that was serving us did not speak a word to us. When we asked for the bill she just nodded “ok” and when she came with the card machine, she just showed it in our face to pay (with a mean face). Also, (yes there’s more), the 2 coffees and WATER that we ordered took about… TWENTY minutes to arrive. Also a friendly tip , get STAFF uniforms, everyone looks the same. Dont waste your time and money on such a place. Destroyed our...
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