Restaurant SuRi — Restaurant in Holbæk Municipality

Great food, but the service was terrible... ordered a lunch plate for my self and a sandwich for my wife, they came with some bread, and then 10 minutes later the food.... so even though the bread was supposed to be for the food I had ordered we managed to eat most of it before the food cam as we didn’t realise it was meant to be for the main course. Then we had our food, but I didn’t realise my food was divided into two plates, received one, but by the time my wife had finished her food we were ready to leave.... so I only got half the food.... very disappointing service, they could have explained thing so we new what was going on.... will definitely not be going...

This place looks really inviting and great from the outside harbor, menu looks good, but the service is not up to par with how they present themselves. We waited to get sat for a while during slow hours and there was only one waiter working (resulting in super slow service). We were barely attended to and did t even have silverware when the plates were put in front of us. Honestly, I wouldn’t come back. Nice seafood concept and looks very nice but I’m not down to pay this much for lunch if I’m walking out disappointed anyway. The food was good, definitely fresh but nothing to...

Ok mad, hyggeligt sted i dejlige omgivelser ved havnen. MEN betjeningen er under AL kritik! Den kvindelige ældre tjener, var direkte uforskammet og vrissende.

Hele episoden var som taget ud af en Monthy Python sketch.

Da min kæreste og jeg ankom kl. 16.30 blev vi afvist, fordi der var frokost pause for personalet med besked om at komme tilbage senere. Fair nok.

Vi vender tilbage 17.30 til en fuldstændig tom restaurant og bliver igen mødt af den sure, vrissende kvindelig tjener, måske ejeren, som det første kigger på os og spørger om vi har bestilt bord.

Lidt forvirrede svarer vi nej og kigger os rundt. Hun siger så overbærende “at nu skal jeg se om der er noget ledigt”. Der er ingen gæster på det tidspunkt overhovedet. Hun går ind i restauranten og kommer ud næsten med det samme og fortæller os “at der var I vel nok heldige”, som om vi havde gjort noget forkert og hun gjorde os en gevaldig tjeneste.

Vi får at vide at vi kan sætte os hvor vi vil og hun tager i mod vores drikkevare bestilling. Da hun bevæger sig væk, med ryggen til os imens hun går, slynger hun ligegyldigt hen over skulderen at “dagens fisk er kulmule”.

En sød yngre tjener bringer os drikkevarerne, dog det stik modsatte af hvad vi bestilte, men hun overtog betjeningen og derfra var det behageligt.

I den tid vi sad i restauranten, blev den fyldt knap halvt op.

Men føj en utrolig dårlig måde at behandle sine gæster så uforskammet og nedladende, som om vi er til for hendes skyld og ikke omvendt.

Ikke et sted vi vil lægge vores penge igen eller...