McDonald's Tiradentes — Restaurant in Santo Domingo

I'm a foreigner from the USA who doesn't speak Spanish. I ordered my mocha frappuccino from the touch screen billboard. Some of the things I wasn't familiar with like I got apparently extra chocolate and I didn't want it but that's my ignorance. I like the touch screen because I like to get it and then pay for it and that I can leave. They actually had someone there who spoke English but he had a thick accent and I'm not smart enough to understand. My rating is based off because it was easy to find from Google maps, they have a menu so you don't have to communicate with the cashier, and it was quick with parking outside. The problem I have with this McDonald's is they give you a place where you can pay for the food next to the touch screen but apparently that wasn't an option. The receipt was printed out and then I still had to go to the cashier. Also, as a fat American, I'm used to portion sizes and they were smaller. My Big Mac looked like a JR Mac.... I was hungry so it was delicious. My coffee felt like it was in a child's cup. With all of that said I definitely will be back because I like the...

This is the first Mc Donald’s in which you cannot switch out the ketchup for barbecue without being charged for the barbecue sauce. I came to enjoy a snack wrap as they are not found in the states and was given two packets of ketchup with my combo order. I am literally giving back the ketchup packets in exchange for the barbecue and I have to pay? Are they both not sauces? This is outrageous, Mc Donald’s is a franchise in which this should never be a situation. The same courtesy should be provided to their customers everywhere; in the states as well as...

This McDonald's was the absolute worse that I've ever been to....the customer service is by far the worst ever.... the person that took my order was bad but the one that gave me my food was a monster.... I feel like buying this location just to fire her.... she was extremely rude and was very condescending mocking my Spanish... I will drive 15 minutes to go to another location.....I am canadian and seldom get angry but she was...