Let me talk about professionalism and hospitality. I visited Bab el Nile twice the first one was around 2019 and the second visit was in July 2024. On the second visit, we ordered chicken liver with pomegranate sauce, a Mix grill, Fatoush salad, and Egyptian Fattah with Moza meat.
All the food was delicious and amazing except the rice of the fattah was very bad and wasn't up to the level. The responsible asked us about our opinion and I shared honestly my comment with him about the rice. For them, they took it seriously and acted professionally and they gave us a saffron cake as a compliment to apologize for the low quality of the rice. The saffron cake was amazing and delicious without extra sweetness.
For what happened I still recommend this restaurant, especially since the view is very good and the vibes are amazing and cozy.
All the personnel working there are friendly and professional.
Thank you for your service, kindness, and...
Read moreWe had a 10/10 experience at this restaurant! Our waiter, Taher, went above and beyond for me and ensured my nut allergy was well looked after. He even called the chef (Alaa) and manger (Adel) over for me. Thank you to Taher, Alaa and Adel for your incredible service and for taking such great care of me. The food, entertainment and service was top notch - they even brought me a sealed, new blanket because they heard me say I was cold. We had such a fun night and will definitely be back. Thank...
Read moreI asked them if I can make a reservation but they said no, "first come first served". I came early around 9:30. But half of the empty tables were booked ?? for some people. Then there was a complete ignoring by the waitress whom they provide special treatment for few people only.. I was waiting 2 hours for my order. While they jumped to surve the very next table every 5 minutes.
This was for sure my first and...
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