McDonald’s — Restaurant in New Cairo City

McDonald’s Egypt is always a smooth experience, but this drive-thru was not. They could benefit from simple but effective things, such as a be right back sign or Mic temporarily out of order.

Placing an order was not possible at the ordering booth. Paying was not possible at the paying booth. No one was at either booths. We had to place the order at the pick-up booth then go all the way around and wait in the queue all over again to pay and...

When I entered the restaurant, there were 3 three auto order machines with table labels beside it it, I ordered the food, and then I paid and waited for my food to come and it took about 8 minutes until it came the food was perfect and very delicious, but the chicken macdo was small and it's eaten in 5 to 8 bites there milkshake was great but a little cold and there prices were a little expensive but absolutely good experience...

Staff is sub par here, highly underqualified without a manager in sight. Several people having problems with the cashier not being able to calculate promotional coupons for them or being able to answer them about a particular meal. Zero people skills.

First time I EVER get soggy fries at...