Frans & Rosalie, Kotka — Restaurant in Kotka-Hamina sub-region

There’s glass in my dessert! I chewed the glass in half and my gum is bleeding! The restaurant offered 25% off as compensation. The restaurant has no idea where is the glass coming from. The food was good, but my holiday evening is ruined because of this incident. I am afraid to drink or eat any other food in the restaurant after this incident. I don’t felt respected as an Asian. The manager came to talk with my husband but offered no apology to me! If you are colored people, don’t suggest to come...

I want to ask this restaurant owner, today your employee refused me and my family to enter the restaurant for dinner because I do not have a Covid vaccine certificate from EU, employee said restaurant does not accept Covid vaccine certificate from other countries and this policy instructed from city authority. I will ask City authority directly after new year but one thing sure is we could not have the proper dinner in new year eve. Thanks for your hospitality to...

Very nice food, we had the tasting menu, all servings were very nice, would of been 5☆, but the lack of understanding about what route you take to the terrace with your dog lost a ☆, we asked the right way in, went that way, 2 staff members shout at us, no nice, I came very close to walking out, they need to get a plan set up so dog owners are not put in a bad situation, our service person was 5☆, will go again, but don't want the shouting again about...