Before ordering, I asked very clearly and twice whether the dish ("signature fried noodles") contained any spiciness, and I was assured it did not. I expected my request to be respected.
However, when I tasted the food, it was clearly spicy. I ate only part of it since I had paid, but unfortunately I was sure that I was going to not feel good. I have a serious intolerance to spicy food, and it can cause my tongue, and can potentially affects also my throat, to swell.
When I mentioned it while leaving, I was told the dish was indeed spicy. This is unacceptable. It would have been enough to tell me the truth beforehand, and I would have chosen something else. But being not honest about something that can seriously affect someone’s health is not responsible.
I’m sharing this review not out of anger, but because this kind of negligence can be dangerous, not just for people with intolerances like mine, but especially for those with allergies. Transparency and respect for customers' requests are essential in any restaurant.
I'm sorry because the food was good, but health is far more important than that.
Edit: I'm editing my review because the previous response was not accurate. We did communicate, and there was no language barrier. I had been told that the chef would be informed to remove the spiciness. After I brought it up, I was told they were sorry about it, and only after I mentioned it caused me physical and health issues was I finally told that the recipe included spicy ingredients — despite having previously been told twice that it did not. Not...
Read moreThe taste of dumplings and noodles was excellent. The portion sizes were what I expected for the price. The spicyness could be adjusted to less, even mild the versions of the spicy dishes got both of our mouths quite burnt. The service was great, but could be organized better. In such a tiny location, there is no need to give widgets to the customers for the pick-up. We also tried to have the dumplings as an appetizer to share , but they brought it at the same time with the main dishes.
I warmly welcome this...
Read moreVery authentic Chinese noodles, as good as I have had in China. So happy to have such a restaurant offering various typical Chinese noodle dishes, especially some real spicy ones which are not very common in Finland. Besides noodles, the “Chinese burger ”, dumplings etc and appetisers are also very tasty. Staff are friendly, service are considerate and fast. I like the braised beef noodle the most, it’s a very comforting food for cold days....
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