Hesburger Vaasa Keskusta — Restaurant in Vaasa sub-region

It's a Hesburger! Right smack bang in the centre of Vaasa. It's not got much seating at all inside that I could see on the evening I went there, but lots of lovely outside seating. Three "self order" points equals six screens and six payment machines. Plus two counters if you want to talk to a human. Plus a dedicated pickup point for orders made via their app and/or Foodora/Wolt. Oh and the soft ice cream machine was out or order when I went. Judging by the age of the sign saying so it looked like it has been out of order for a while too.

June 2022

Still no ice-cream being served on site. But they have some large cookies now.

Most of the indoor seating is on the second floor (first floor to those Finn's reading this) and the stairs to those are right by the main entrance.

August 2023

Yes, it has changed! It underwent a full interior renovation in May and June of 2023 and as such there is now less seating space on the ground floor, there are more machines for customers to order from, the coffee and tea are all on the counter, next to the tills or behind the tills, and there are more tills for people who want to place their order with s human. The seating area outside, on the ground floor, has a much better umbrella like cover now, while the balcony area on the second floor has been turned into a proper seating area. All the furniture on the second floor has been replaced and slightly reorganised as well. Overall it's a much nicer...

Good fast food restaurant in the city center. The restaurant door does not open easily and the ground floor only has two tables and chairs. The second floor does not have an elevator. Therefore, the restaurant is not very suitable for disabled people and wheelchair users. It is possible to order using automatic machines in different languages. The sales staff is nice, but due to the busyness of the restaurant, sometimes it takes a long time to answer and serve food. There is no bathroom on the ground floor. There is a microwave on the ground floor, which is good for heating baby food. There are also a few high chairs on this floor. The quality of the food is good and the prices are cheap compared to fast food...

Otimme mukaan tilauksen, josta puuttui lapsen ruoka, vaikka kysyin vielä tilausta tiskiltä hakiessa että onhan täällä varmasti kaikki. Oli ilta ja olimme olleet lasten kanssa koko päivän ulkona, niin ei todellakaan enää haluttu lähteä minnekään. Lasten lomatoiveesta menimme hampurilaispaikkaan. Sinisilmäisesti luotin, että tilauksessa oli kaikki. Olimme hesen viereisessä hotellissa ja kun huomasin puutteen, soitin ja kysyin, onko mahdollista kuljettaa puuttuva ruoka huoneeseen, koska käyttävät muun muassa woltia ja foodoraa, mutta ainoa "kädenojennus" oli, että voivat laittaa saldoa johonkin hese sovellukseen eivät edes palauttaa rahoja. En voinut lähteä hakemaan korvaavaa ruokaa enkä jättää lapsia yksin hotellihuoneeseen. Itkevien lasten kanssa sitten piti lähteä etsimään korvaavaa ruokaa. Jos tämä Hesburgerin käytäntö, niin meidän perhe ei enää heidän palveluja kaipaa. Oli ensimmäinen kerta Vaasan Hesburgerissa, mutta viimeinen kerta ylipäätänsä kyseisessä...