I went to this cafe with my family to enjoy the view of the ocean, although our experience was severly hindered by the disgraceful service and organization of this cafe.
We sat at our table for around half an hour during which the waitresses and staff completely ignored our presence and served everybody around us, people that were there earlier, and people that came after us.
After half an hour we decided to order our coffee and juice via the qr code app which was printed on the sign at the table where it was also written that the order will be brought to our table. (Photo in the attachment)
We made the order, payed instantly and waited for another half an hour during which we had to ask the staff three times where is our order. First time the answer was that it is coming in 5 minutes, second time they said it will be finished soon, and the third time they said that it is finished but they didn't brought the order to us since the orders via qr code were just for takeaways, and said the sign on the table is probably not correct.
We got our drinks after about an hour of this harassment, so our experience was quite catastrophic.
I would not recommend this cafe to anybody especially given the fact that all the other bars and restaurants in Biarritz we visited had great service and also kind and...
Read moreThe 2 out of 3 stars are for the service and the beach view. The quality and taste of the food can’t match the view and the price at all, and just looking at how expensive this is makes it really feels like a tourist trap honestly. (€27 per person for this kinda terrible brunch food the scrapple egg is very sticky and...
Read moreAh, Biarritz, ses vagues majestueuses, ses couchers de soleil… et ce bar, où l’arnaque atteint des sommets dignes du Rocher de la Vierge.
Nous commandons une planche apéro à 17 €. Pour ce prix, j’espérais au moins un petit bout de Pays Basque dans la bouche. Résultat : 2 tranches de jambon tristes comme un slip troué, et du fromage en barquette qui semblait avoir échappé de justesse à un plateau repas des restau du cœur. Tout ça servi avec autant d’amour qu’un contrôle fiscal.
Côté boissons ? Une attente de 20 minutes pour deux bières, alors que la terrasse était aussi vide que leur concept de service. Et pour couronner le tout, les bières arrivent… dans des gobelets en plastique. Oui, comme à une fête de village, sauf qu’ici, c’est le prix d’un cocktail dans un palace.
L’endroit a du potentiel, mais apparemment, ils ont choisi de l’enterrer sous une tonne de négligence et de radinerie. Bref, si vous aimez les déceptions bien salées avec vue sur l’océan, vous allez...
Read more