I guess I'd give 2.5 stars if it was possible. There are some pros and cons to be sure.
The good...
Location is superb. On the south side of the CAP3000 shopping mall right on the beach. You couldn't ask for a better view and there is a large area for outdoor seating. Atmosphere inside is also good. Only a small selection of beers but I had the Grimbergen White (a wheat beer) and it was incredible. Best beer of my trip. Waitstaff were prompt and pleasant.
The bad...
Given the name of the restaurant I was quite excited to try one of their burgers. I was there for lunch and although the double cheeseburger was enticing I decided to go with the bacon cheeseburger. Frankly it was not delicious. I was not asked how I wanted it prepared and when the burger arrived it was pink/red inside. I cannot conceive how ground beef in this manner is appealing to anyone. Given the similar comments I see in other reviews I am disappointed the restaurant hasn't figured out by now you should ask people about this. On top of that I requested no toppings yet the burger arrived with still pickles and some kind of sauce (mayonnaise?) on it. Paired with an untoasted bun this is probably in my bottom 5 worst burger experiences of my life. Needless to say, I did not finish it. Fries were good. I believe the burger was like 25 euro or something like this. A bit on the...
   Read moreWe went here last Sunday for lunch and sat at the table inside next to the wall, near the bar. Underneath the table had many crumbs so I am assuming no one cleaned the night before and THERE WERE COCKROACHES on the wall! I was able to take this photo with a small cockroach but there were bigger ones as we sat there. We reported it to the staff so they gave us a discount (we were billed 2 out of 3 dishes instead). We paid however thinking about it, we shouldn't have. They said that they are next to the mall's bins so they have cockroaches which is unacceptable. Next the food : my babyback ribs arrived cold and has a funny taste, my daughter's chicken nuggets from the "menu enfant" was undercooked and my husband's burger plate (3 mini burgers in a plate) tasted so bad! I have to put a star to leave a review but definitely this place does not deserve any star....
   Read moreQue dire⊠On arrive Ă 13h15, le restaurant est rempli en terrasse mais quasiment vide Ă lâintĂ©rieur. Une hĂŽtesse nous place et nous donne les menus. On choisit, au bout de 10 min on appelle la serveuse pour quâelle nous prenne notre commande, elle nous fait oui de la tĂȘte mais ne vient que 10 min aprĂšs pour nous annoncer quâils ont trop de monde, quâils ont une table de 20 en prĂ©paration et quâelle ne peut que prendre notre commande de boisson et quâelle prendra nos commandes plus tard⊠une premiĂšre ! Pour nous faire patienter, elle nous propose des vulgaires cacahuĂštes⊠je lui dis quâelle peut au moins prendre nos commandes et les lancer quand le chef pourra mais au moins elle est prise et on ne perd pas de temps. mais non ! Un serveur revient peu de temps aprĂšs avec nos boissons. Mon amie avait commander une margarita, et le gout du citron introuvable et hyper chargĂ© en tĂ©quila.. imbuvable ! si elle avait voulu voir que de la tĂ©quila, elle aurait pris un shot directement !! 20 min, notre serveuse vient prendre nos commandes. Et lĂ on se rend compte que des personnes arrivĂ©es aprĂšs nous sont servies bien avant nous⊠on commence Ă bouillonner ! Au bout de 20 min encore (ça fait dĂ©jĂ 1h quâon est lĂ !) jâai tellement faim et je suis hypoglycĂ©mique que je fais un malaise ! Heureusement que mon amie va chercher un torchon mouillĂ©, le personnel lui nâen a rien a foutre !!! une serveuse apporte les plats, moi dans les vapes et sâen fout royale !!! Comment vous dire quâon en revient pas⊠la serveuse se trompe avec mon plat. elle me ramĂšne le mien enfin ! il est 14h25 on peut passer Ă table ! La viande a un gout bizarre et on est dĂ©goutĂ©s.. un simple « excusez-nous » de la serveuse.. Au moment de payer, on en rĂ©fĂšre Ă la personne qui nous encaisse. des excuses comme quoi deux personnes manquent Ă lâappel et câest tout ! vous trouvez ça normal ?! Bref, dĂ©goutĂ©e alors que jâavais eu une premiĂšre expĂ©rience rĂ©ussie chez vous et bien câest terminĂ©e ! plus jamais ! Si vous aviez trop de monde et pas assez de personnel, prĂ©venez ceux qui passent la porte de votre restaurant avant quâils ne prennent place et soient déçus ! ça vous Ă©viterait un mauvais commentaire ! MĂȘme pas un geste commercial rien ! Si vous ne savez pas gĂ©rer une table de 20 nâouvrez pas un si grand...
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