Lylium — Restaurant in Grasse

This review regards only the service, in particular the man working at the bar / cash register. I haven't tried the food here, although if it's anything like the atmosphere you'd probably want to avoid it. The interaction with this individual was so shockingly unpleasant that I feel compelled to leave a review, something I usually don't do. Basically, I come inside this place at around 15, just to ask for a coffee and a water: the atmosphere is very calm and not too many clients. The man ignores me the first time I ask (note, it's only me and him inside at this point. Also note I am not french but I speak it without issues). Instead he turns to a man that came in after me, makes him the coffee he asked for and makes him pay the check. I wait while all of this goes on, then, naively hoping my turn has finally arrived, I ask the guy again if I can have a coffee, with a big smile on my face and using all of the "monsieur" and "s'il vous plait" that are required from an educated person. He finally acknowledges my very demanding request, but then proceeds to ignore me a second time and starts to prepare the check for a group of other people that came in even later to pay their bill. At this point I ask the man if there is a long time to wait for my coffee, and he responds very irritated that he prefers to serve the people that ate at the restaurant before doing it. I argue a few more seconds with him, which is clearly my bad since I should have known already there were zero chances to talk some sense into this boor's head, and then I leave (without my coffee, of course).

It's a huge disappointment seing a grown man treat a young "turist" like me in this way, for no reason whatsoever, but I feel bad for him because while he was only able to make me angry for about 5 minutes, I have to guess he is having it...

We went to watch the jazz on the terrace on 5/8/22 as part of my birthday celebration and asked for drinks at a table at this place which was busy but looked welcoming and we were happy to get the table no 56 that we had requested. My son is studying French and conversed with the waiter for our order. However, we encountered what can only be described as a really rude and ignorant service. We were served with the requested bottle of wine and asked for dessert menus and further drinks and were blatantly ignored as these never arrived. Meanwhile the table next to us was occupied by a large English group that cheered when they were served??? My family found this quite patronising towards the waiter whilst we waited patiently and the rude family were served regularly with more drinks and a dessert menu and their dessert orders??? Even though the restaurant emptied by the time we finished our drinks, it took too long to receive our bill which was requested on more than one occasion. Totally dissatisfied. Thanks for...

Came here for the jazz evening in the square and was lucky to get a table for our group. However, we sat for 30 minutes before even being given a menu. The staff were disorganised (one of them was asking multiple tables if the drinks she was holding was for them) and many other tables were also waiting for menus and service. We were ignored by the staff, who didn't even take a drinks order or apologise for the slow service. In the end, we ended up leaving because though we were finally given a menu, we anticipated the food service being equally slow. The food they were bringing out looked good, but I can't comment on it given that the service was so bad we left before ordering anything. I would go to one of the other two/three restaurants on the square if visiting - you might actually get the...