I am rating based only on my personal experience of trying to eat there and not actually getting any service, food, or chance to grasp the atmosphere. Visited at noon time with two young kids. The first greeting, although polite and with a smile, was "Did you see the menu? It's on the door!" So the menu was a set 3 course menu with no alternative for kids or any flexibility from the people working there to get out of the ordinary and try to accommodate a 2 and 4 year old with something special like an omelette or a slice of bread and butter... in a cafe with only 2 customers inside at that moment! Had I visited alone, I might have had the chance to stay, taste, and give them more stars. But from my experience I believe it is clear there was nothing to like about this place. Editing after your response, which is arrogant and just assuming you're referring to the correct disappointed customer, as if you could remember each and every one of us in your full house (of 2 persons at 12.30 when I visited). I detailed my experience with you, so I have every right to review you based on your attitude. Thus, I wish I could give you 0 stars after your response. What a sad excuse to say you use fresh ingredients so you can't cook more than a salad, a main and a dessert. For such a busy cafe, maybe you could afford to buy a bigger fridge and pantry to store more ingredients, perhaps print some more menus apart from the one on your door... oh, i forgot the blackboard on the sidewalk. That must have taken all your budget! As for me, you can be relieved to know I wouldn't be returning to your cafe if it was the only one in 200 miles.