We came here with low expectations, and the experience proved that even this was too generous. Some of the staff were nice. Some were not. We sat down near the door, and a greeter told us us that we could not sit there. "You are only two, and this table has 4 chairs." He offered a place for two inside. We followed.

He sat us (I am not joking) at a long table seated for six people. (See pic) But what the heck. No big deal. Btw the man at the register was decent and polite.

We placed our order. Then, we had to ask twice for water. When the server brought the water, he held the bottles by the open ends (no one visably sanitized). Our eyes both went wide when he sat the bottle in front of us . I wiped the bottle down with my napkin.

When I ordered my steak, the server asked how I would like the meat prepared. I said medium to well. He repeated that. When the steak arrived, it was medium rare to Raw! (SEE PIC) I ate what I could. But only the edges. This is not a "lost in translation" issue. The cook is simply not paying attention to the order, and the server isn't trained to recognize when the order is wrong. This is not the first time. He has made this mistake. As there are a few previous comments about this very issue. My wife's salad was not properly rinsed. She experienced several bites with sandy grit. This is what happens when poorly trained staff get rushed. They cut corners and take short cuts.

The person who sat us at the table kept stumbling against my chair as he attempted to move around the place. (Perhaps karma 😆) perhaps he could have let us sit where we originally were sitting. When we left, I noticed the table for four had been cramped against another table to make room for six. 😆

The food was not great. Good enough, if you're in a pinch. Because some of the servers were really doing their best, I am giving this experience a 2 star. Otherwise, it would be a one star.

This is a management issue. Not employee issue. Repeated complaints that resemble each other is simply continuously ignoring and not addressing the problem. If I bought this place, I'd fire the one kitchen staff that cannot read the order menu and retrain the others.

Until there is a sign that reads "under new management," I'm not willing to give this place another chance.