I love to eat in restaurants, I’ve been to around 30 countries with all the different cultures but this has been the worst customer service experience of my life. First the seating: the restaurant was half empty and even tho we asked to sit us elsewhere by the window the waiter squeezed us next to other people right in front of the entrance. He came back 1 minute after we sat down and asked us to order now, which we weren’t ready to do especially because he got us the french menu even tho we were clearly not french. Then came the starters, a ham plate whixh was nice the baguettes were fresh. We didn’t get plates for ourselves to eat on until we asked. He came to us mid eating and told us to look at the menu now so he can take our main order which still we weren’t ready with as we told him 5 minutes before this happened. No change of cutlery between meals, we asked for cheeseburger as he came back 3 times (in 3 minutes) and we didn’t have a proper chance to look at the menu so just went with something basic and he brought out a burger without cheese and said oh sorry I ordered you a different one. The burger was really plain the meat was not mixed in the patty you could clearly see the lines going up and down just like it came out of a Tesco ground beef package. I was still chewing my last bite when he came to collect the plates, no questions asked no thank you no goodbye. This man should not be working with people,...
Read moreWe popped in here on our first night in Paris as it was near to where we were staying and from apperances looked quite nice. Walking in we were quickly seated and the (initially) friendly staff took our order.
Unfortunately, it went rapidly downhill from there, the onion soup had little taste beyond the cheese, the escargot were quite tough and dry. After this our plates were whisked away and within a minute or two our mains had arrived. The reason for this was the dishes had obviously been prepared a lot earlier than they should have been. My partner's Duck confit was dry, tough and fairly unappealing, the potatoes had been ket warm long enough to go from cooked to that weird rubbery thing they do.
As we were hungry, we ate the meal but we were not planning on tipping, however upon being present with the bill and handing over slightly over the correct money, the waiter suddenly demanded we tip. Honestly, I was tired enough that I gave a little more to get out the door.
It's rare that I leave a bad review, but in this case, I would not recommend eating...
Read moreThe service began okay, and the setting seemed promising. Unfortunately, the overall experience fell short in ways I hadn’t expected.
Although we had chosen indoor seating, my dish arrived with two dead bugs in it, and a live one flew directly into my bottle of water. I understand that insects are sometimes unavoidable, especially in summer, but what made me uncomfortable was the lack of understanding when I politely asked to change an unclean utensil… a small request met with visible irritation.
Because of this reaction, I didn’t feel safe or welcome enough to raise the issue of the bugs in my meal and water. When the staff noticed that my plate wasn’t finished, their annoyance made me even more hesitant to speak up.
I also left the restaurant with several insect bites and minor hives on my hands, which surprised me, especially after dining indoors.
I don’t enjoy writing negative reviews, and I truly hope this was just an isolated incident a bit of bad luck. But based on this experience, I cannot recommend...
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