Centro Italia | Trattoria Restaurant — Restaurant in Berlin

We visited the restaurant few times and we will never visit it again and won't recommend it if you are in search for a respectful welcoming service which is more important than any food quality and label as LGBTQ+ friendly for us. When the act and behavior with customers show disrespect, the label is just a facade.

The service were so impolite and rude with us. First time we thought that they were stress out as there were a lot of customers in that day and we consider that every body could have a bad day... .

But the second time we were literally attacked by 2 waitresses; We wanted to order de-cafe coffee which they didn't have it in that day and when we wanted to order food, they just gave us a bread basket with cutlery with out getting our orders or asking us if we can wait at all or how long it will take time to wait for food. All in very aggressive attitude.

They just told us that they will come to get our order in 15 mins... As we didn't have so much time to stay we gave back the bread basket and told them that we will improvise from the cheese options in the store.

We bought some bread, cheese, pesto and olives and we sat and ate what we bought.

In the middle of eating, the waitress came and impolitely, aggressively and rudely approached us that we are not allow to eat any thing here except the food from the restaurant. We tried to explain first in German and then in English.

At the end we said that we understand your house rules now but no body inform us we are not allow to eat what we bought in the store there. Which is the case for many similar restaurants in a store. We were already in our way to leave.

But few mins later another waitress came and more aggressively and very rudely told us to leave with out listening and just screaming and violating verbally.

If there is a house rules it should be communicated politely and respectfully to the customers in advanced and they had the chance to tell us when we gave back the bread basket and informed them about our decision.

Also having a stressful work day is not an excuse to be impolite and breaking the human boundary respect and...

We visit the restaurant and Italian market weekly since years, and we are always happy to be back. A true corner of heaven for Italian citizens and for everybody who like the real taste of Italian products. Centro Italia is one of the very few supermarket where everything from A to Z is originally from Italy with fair prices. Starting from cold cuts, to cheese, pasta and all you need to taste Italy at home. If you let the friendly and happy team of restaurant involve in a true Italian lunch you will be more than surprise. Wonderful selection of few pasta dishes in true Italian style, delicious, starters and a selection of some main course with unbelievable fresh products at very very fair price and generous portions. Let the guys suggest you a perfect wine combination to your short trip into Italy with a big wine selection by the glass or by the bottle. Definitely must to try wether you are Italian, tourist looking for true Italian kitchen and atmosphere, or a Berliner who want to get a touch of Italy in your house. We absolutely think worth more than one...

Worst service I've had in Berlin, so far! I arrived at the restaurant, tried to talk to a guy on the staff to understand if I needed to order in the counter or he'd come to the table: he doesn't speak to me and ignores me. Ok, I sat on a table and then he comes to me yelling that I can't do that without ordering at the counter first. Ok, I go to the counter he ignores me again when I try to ask if there's a menu or what are the available options. What the hell? I took my things and left, and I'll...