Steakhaus & Pizzeria Angus — Restaurant in Berlin

What's the difference between a restaurant and a fast food chain? In a restaurant you should have better service, the waiter pays attention to the special wishes of the customers and tries to satisfy the customer as much as possible. In a fast food chain you have a set menu that doesn't necessarily allow special wishes, the servant tries to get your order ASAP and give you your food ASAP as well. First off, I'm used to unfriendly staff at McDonald's or Burger King. In a restaurant I expect friendliness as well as better food (since the prices are usually a bit higher than at fast food places) and the possibility to ask for changes in the menu I order, especially if I offer to pay more (as I did!). My experience at Agnus? The waiter mixed up who had which drink (that's fine, happens to everyone) and after we told him he corrected his mistake. I asked if I can order a meal that was on the special menu from 11am-4pm (it was 6:30pm) and he said no. Unless I pay the menu price without the menu extras (7€). Well, for clarification: the noodles that I wanted to order weren't on the normal pasta menu and all the other pasta weren't even close to 7€ (way under 7€). Ridiculous that they charge such a high price for pasta that include less specials than the cheaper ones in the regular menu... That was the second mishap at the place. So then I asked if I could order a 4 cheese pizza and what the price was (since it wasn't on the menu). I have ordered 4 cheese pizzas at many different restaurants even though it wasn't on their menu either. The prices were always reasonable. Again the waiter gave me a price that was more expensive than any other pizza on the regular menu. No negotiations. Plus the way he said it made me feel like he didn't want me here and that I should just choose something and shut up. Strike number 2. I ended up ordering nachos Mexican style for 4.50€. Without sauce they tasted like nothing. They didn't have any seasoning and I might as well have eaten a piece of cardboard with the sauce. Furthermore I highly doubt that the nachos were home made. They tasted WORSE than what I get at the supermarket... For 4.50€ I could have made myself better nachos at home. And thrice more servings. The price would have been fine if the ambiente would have been alright. The surroundings: a random guy walking through the restaurant phoning loudly, a dog barking really loudly, and some mainstream music in the background (for heavens sake, if you are some special Italian restaurant then play some Italian music! I can listen to that in the car, I don't pay a restaurant for that stuff!). Atmosphere: 0 stars for a restaurant, 2 stars if it would have been McDonald's. It's typical for restaurants to give you bread before you receive your food. Usually it's home made and fresh. Do you remember the nachos I mentioned? Well the bread was definitely NOT fresh and it tasted like cardboard, just like my nachos. The salad my dad ordered didn't have any sauce on it. Neither oil nor yogurt sauce. It tasted like someone accidentally let a lemon fall on it. Strike 3 (for atmosphere and food). The only thing that's alright is the prices IF and only IF you order something exactly the way it's written in the menu. No exceptions. Oh and the excuse of the waiter for not taking any extra wishes: my boss said I am not aloud to do anything other than what's written there. Did your boss tell you to be unfriendly to your customers too? Because then you are a perfect employee.

Price: $ Service: 0/5 Extra wishes: 0/5 Ambiente: 0/5 Food: 1/5 (that's a magnanimous rating right there) I would have given 0 stars, but unfortunately it's not possible. I do NOT...

Langfassung: Am Freitag sind wir auf der Suche nach einem Restaurant für den Abend auf das Angus gestoßen und waren direkt begeistert! Nach einer sehr freundlichen Begrüßung haben wir trotz vollem Haus und fehlender Reservierung noch einen Tisch bekommen und mussten auch nicht lange auf die Karte oder die Getränke warten. Die Speisekarte hat uns dann erst einmal ein bisschen verwirrt, denn wir konnten uns nicht vorstellen, dass die niedrigen Preise (15 Euro für 250g Rinderfilet mit Pommes und Kräuterbutter oder 14 Euro für ein 300g Entrecote mit Pommes und Kräuterbutter) stimmen konnten. Das Essen war dann bezogen auf das Preis-Leistungs-Verhältnis wirklich gut! Das Fleisch war toll gebraten, der Garpunkt super getroffen. Da sind wir in anderen Restaurants schon sehr enttäuscht worden. Hier waren wir begeistert! Letztendlich waren wir sogar so zufrieden dass wir direkt einen Tisch für den nächsten Abend reserviert haben. Das lag, neben dem guten Essen, auch an der hervorragenden Bedienung. Nach dem freundlichen Empfang und einigen lockeren Sprüchen wurden wir immer wieder gefragt, ob alles in Ordnung ist. Der Kellner war sehr aufmerksam. Als ich zu meinem Cocktail noch ein Glas Wasser bestellte fragte er mich, ohne dass ich etwas derartiges gesagt hatte, ob dieser zu süß sei und er mir einen neuen machen soll. Der Abend dort hat zu einem schönen Abschluss unseres ersten Tages in Berlin geführt. Als wir am nächsten Tag dort waren sind wir wieder genauso zufrieden und begeistert gewesen. Wir hatten Lachs mit Kartoffeln und Spinat sowie eine Fischplatte bestellt. Und wieder war das Preis-Leistungs-Verhältnis unschlagbar gut. Der Kellner war wieder der gleiche wie am Vortag und wieder sehr sympathisch und aufmerksam. Wir wurden mehrmals gefragt, ob alles in Ordnung ist. Irgendwann bot er uns einfach so einen größeren Tisch an weil er vermutlich dachte, der Tisch wäre uns zu klein (wir waren allerdings zufrieden). Und kurz nach der Bestellung sagte er uns, dass es mit dem Essen noch etwas dauern würde, Fischgerichte würden immer etwas länger brauchen. Wir hatten jedoch noch gar nicht lange gewartet und auch nach dieser Information hat es mit dem Essen überhaupt nicht lange gedauert. Auch am zweiten Tag sind wir sehr glücklich und vor allem satt und zufrieden ins Hotel zurück gegangen.

Kurzfassung: In diesem schönen, gemütlichen Ambiente mit toller, sympathischer Bedienung kann man zu einem tollen Preis-Leistungs-Verhältnis super lecker essen gehen und einen schönen Abend verbringen. Ich kann das Restaurant guten Gewissens...

Terrible service and terrible food. Steak was undercooked even though they claimed in the menu that they cook the steaks medium. Both steaks were clearly rare. Bearnaise sauce was not bearnaise at all. I'm not picky, but it was thin and tasted nothing like terragon. Fries were fine, ordered a baked potato as well that was OK. Creme fraiche dressing on top was nice. The waiter didn't seem to like his job very much. He didn't ask about the food after serving it, he basically ignored us, so we had no way of telling him about the undercooked steaks. When he took out plates, we finally told him, and he just shrugged, said "meh" and left. When he came back with the bill, he was 100% expecting a tip. Didn't give him one, and he looked as if he could have killed us. Wouldn't recommend going here, it doesn't seem like a...