Zazza Moabit — Restaurant in Berlin

Update: My recent visits have been pleasant. I had coffee , cakes and croissants here several times when I first moved to this neighbourhood around a year ago. Coffee and pastries are fine, but service is really bad. The staff always greets me with a long poker face , not even saying a hi, just staring at you. ( by different people on different dates) I wonder if it's because of my skin color, because they treated white customers in front of and behind me nicely. I don't stay there all day and observe how they treat customers of different races so I can only speak from my own experience. After treated by cold service several times I stopped going there. Yesterday I tried my luck again because my coffee machine is broken, and again I met with two staffs who were just rude. (new faces though, so I wonder if this is their internal xenophobic culture so every staff acts the same. ) It seems like they want to be viewed as an "open qurky café" though, with "LGBT-friendly" slogans shown conspicuously , but their actions are apparently not consistent with what they want to appear. I wondered if it was my own problem but I didn't even say anything yet in those occasions. I've been living in Germany for almost three years now and this is the worst service I have ever had in a café. So I won't say it's cultural differences...

Such wholesome and welcoming staff honestly. I'd recommend this café just for the service itself. The atmosphere is nice with cute decorations and platings/cups. They hace several seating opportunities outside and nice tables for working inside, as well as a cute seating "couch". It's small but the furniture is generally we'll distributed. The internet is a tiny bit slow.

The coffee was very light and mild with a slight sour note, which doesn't necessarily meet my preferences on coffee beans, but if you're into more acidic coffee I'd recommend it.

As for the food, everything smelled delicious. I only tried the homemade cashew protein bar, but that was already unexpectedly great! I can't wait to try other dishes. I believe their forte is bread (and soup 😂). The bread smells and looks amazing. They do also offer gluten free and vegan options though.

Something I liked a lot was their environmental awarness for every product.

A very pleasent experience, can't...

Nothing is worse than indifference. This café employs a barista with a ginger beard and a sandwich seller—completely indifferent individuals. They sell coffee in bags named after different cities. When I asked why only certain cities were selected and why there was a coffee labeled “Moscow” among them—a city, the capital of a country that attacked Ukraine, where a brutal war and bloodshed continue—the response from the barista and the employee was: “I don’t care, I don’t care about any war at all.” Naturally, this is not a place where one would want to buy anything. I do not recommend this café, because in 2025, encountering people who are indifferent, rude to customers, and show no support or empathy is simply unacceptable. Rude service, lack of professionalism, blatant indifference, and...