I can't be sure if this way of managing orders came from above or. I live just 2 min from you and 2 orders were canceled because: "the ticket shows you have 1 more number in your cellphone number". I checked if it's true and of course not. If I type in "abc", you are gonna get the same. This isnt 2001 where you can say that you "didnt get someones call/email". I mean, sell that amateur digital knowledge to old people man. "The receipt has 1 more number sorry, your fault". Really? You think I cant check if I actually made that mistake in 2 clicks? I ordered from Lieferando, order number K4ZEH0. I want my money back,...
Read moreI ordered Pizza from this place using Lieferando.de, only to get a cal about 15 minutes before delivery time that I live outside of their delivery zone. I asked what I was supposed to do because I had already paid for the pizza, and got a curt, "Das müssen sie mit Lieferando selber abklären, sorry," and not much else. So that left me with money paid and no pizza....great! Better customer service would have been to do the delivery anyway. apologize for my inconvenience, and promise to make the delivery zone clear to Lieferando in the future. Too bad customer service in Germany doesn't...
Read moreFOURTH time that my pizza came with wrong ingredients… This time the steak and bacon pizza was delivered without steak and bacon. Tried to call but nobody speaks english or german on a communication level. UPDATE: They promised 2 times over the phone to deliver a new pizza with the correct ingredients. We were waiting for 3.5 hours. No feedback, no call back, nothing from Domino’s. I called again and suddenly they informed me that there is no steak available at Domino’s for TWO MONTHS. We just ordered 4 weeks ago when they still had steak. Put your...
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