Starbucks — Restaurant in Munich

the most disprectul staff I have ever seen. today starbucks lost me and my wife as customers. I went today with my very pregnant wife (8th month) to get a cake and coffee 40 minutes before closing. when we asked for a carrot cake the cashier went: "ohhh, we don't have any anymore". I pointed to the cake and said you have two slices and then he went: "oh that section is closed already". when my wife (visibly pregnant) asked why, he kept going as to point out that the section is closed and he kept repeating it and told us to come back again the next day. this was 40 minutes before closing. how low of a person do you have to be to refuse customer service, especially to a pregnant woman? there is not reason to close that section earlier. I was a regular with a gold membership and accepted the small hickups from this location (see other reviews). to the guys who refused us service, I hope you don't end up in my situation, where an inconsiderate and disrespectful guy refuses your pregnant wife's cravings. I will start getting now coffee at the other coffee shop on the top floor of PEP or even at the McCafe. I would happily do...

I have to honestly give the very negative feedback to this Starbucks. The barista there basically have no idea what makes the proper coffee. 🤷‍♀️🤷

I have been there for three times and bought the raw coffee beans and asked for grinding into the powder used for MOKA POT. The first and second time the barista didn’t understand what is the level of powder for moka pot which I could understand, they have this instructions besides the commercial sold beans and basically they at least grounded it right. The latest time I went again and the barista again had no clue what to do, but after been told for the Moka pot and...she did it totally wrong which is definitely NOT for moka pot.😑

Just one question, shouldn’t it be the basic recruit requirement for Starbucks barista that you have the basic skills of what to do for the service? And if the barista is fresh, then take training or at least not just pretend to know and did the wrong service?

Hopefully nobody else experienced...

Today I went there and I didn't hat enough money like I only had enough to buy the Recycling cup and I said that an other costumer can go infront so I could think so then I go back and tell the staff that I unfortunately don't have enough money so the give me like the Recycling cup with the drink in it and told me that i only have to pay for the cup and not for the drink then I said it's okay and that I'm only gonna buy the cup without the drink and then the worker's said that they felt bad for me so the gave me the drink free and it didn't was a like small it was a tall and than I said thank you and that they spread a lot of kindness and I couldn't say enough thank you so I gave them the money I had even though It wasn't enough this happened to my teen and I just wanted to say thank you Starbucks for being that kind full to my teen we appreciate it The drink that they gave me was an White hot chocolate...