A waiter was very rude and informed us that they do not accept card payments. When I asked why, he simply replied that cash is the official payment method. There were empty, clean tables available, yet people were left standing in line for more than 10 minutes without any explanation. To make things worse, when he saw how frustrated we were by his behavior, they let other customers—who were behind us in line—go ahead, and those customers ended up paying by card.
The food was average, and so was the portion size, although our order arrived quickly.
We were in Munich on a business trip and had chosen this place expecting a smooth and professional experience, especially since we were already extremely tired. What truly saved the day, however, was a Greek waiter who stood out from the rest. He was incredibly kind, polite, and professional—he did everything he could to make us feel welcome and taken care of. Without him, the situation could have easily escalated—we were seriously considering calling the police over the treatment we received upon entering the restaurant.
Respect and politeness are what separate us from animals. Sadly, most of the staff didn’t seem to understand that. Thanks to this one exceptional person, we walked away with at least one positive thing...
Read moreHad a fantastic dining experience at Käfer Bistro in Munich International Airport (Terminal 2, Level 04) before our flight! My friend and I ordered a plate of sausages with mashed potatoes, and it was absolutely excellent—perfectly cooked, full of flavor, and a great taste of Bavarian cuisine. The beer and sparkling water were also very good, making for a well-rounded meal.
The atmosphere of the bistro is warm and inviting, a great place to relax before traveling. Despite being in an airport, it doesn’t feel rushed or hectic. Instead, it’s a comfortable spot to sit, eat, and enjoy good food before a flight.
A special mention to the amazing staff—they were very kind and helpful, taking the time to recommend dishes and ensuring we had a great experience. Their friendliness and attentiveness made a big difference!
Overall, I highly recommend Käfer Bistro for anyone passing through Munich Airport. It’s a great place to enjoy authentic food with excellent service. Attaching photos of our meal because it looked as good...
Read moreThe food was good, but the service was shockingly rude and unprofessional. We asked the waiter to split the bill, and his response was completely unacceptable. In a dismissive and impolite manner, he told us, "It's not my problem." When we asked him to find a solution, he claimed, "No one in Germany does that," and stated that we had to either pay the bill unsplit or "go to the police."
When we requested to speak with the management, he claimed there were no managers available. However, upon entering the restaurant and speaking to his colleagues, the waiter began lying and denying his earlier behavior.
Such disrespectful conduct overshadowed what could have been a pleasant dining experience. It’s disappointing that good food was paired with such...
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