Pasta e vino — Restaurant in Passau

A bridge too far Pasta e Vino: A No Go Area for people with a special request.

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When crossing the big metal bridge over the river Inn, just two streets a head on your left, you will find two Italian restaurants in the same street. One restaurant in design style, reservation needed. And an other Italian, almost at the corner in a typical Italian restaurant style. It is called Vino e Pasta.

Second time around? I have been there two times in one week. The second time was a retry of the first. Because the first time did not went as well as it might have could with the food. I explain later on.

Disaster of a different order: The second time was even a bigger disaster than the first time. One that only happens ones in a lifetime (I hope).

What happened? First time: Because one of us has a serious food allergy that could cause an anaphylactic shock, we asked for pure oysters, with nothing extra. We don’t want any ambulances at our door, do we?

The waitress eased us with saying ‘no worries’. And thus the oysters where served. Along with the ordered wines etcetera.

Now, if it is clean prepared with no cross contamination, all will go well.

But guess what? There was a clear cross contamination. The oysters where opened with hands that where not washed. Hence, all kind of allergic reactions started due to the spores of other food.

Going back here would go against all ratio, one wrong intake could bring one into a vital dangerous position. So we planned a second time.

Maybe the error was on us, because we should have made it more and explicitly clear that cross contamination is here a key attention point.

Giving these kind people one star for this single event, would be deserved but harsh. But really? Going again?

Now I hear you say like the British lieutenant Frederick Browning: "But, Sir, I think we might be going a bridge too far".

Second time: Nevertheless, this time we explained it perfectly. And the waitress promised to translate it into Italian to the chef’s wife. She added again “no worries”...

Meanwhile we ordered some nice wines etc.

‘Out of the blue, into the black’: Then the kind wife, on first side, of the chef came out of the blue to us and addressed us rudely and over the top assertive with saying: “You are not the only guests here, we have no time for this.” and pointing at the chef who was standing passive in the door opening. She continued by saying: “The chef has to work and has no time to listen about any translation about food allergy”.

Hey, Hey, My, My I never experienced this ever before, at any restaurant. Can you imagine?

Now it was clear and evidence based: A No Go Area for people with a food allergy or guests with special requests or guests who expect a genuine customer focus, instead of a non sustainable centric focus.

We paid politely for our drinks and we where forced to redraw, indeed a bridge too far.

One star for the kind waitress, zero stars for the...

We had a great diner and evening. The Restaurant was very “Italian” The hostes and personel friendly and helpful.

And the the food/dishes. The Menu for us Dutch tourist was a bit of a puzzle. But thats the charm of being a tourist 😉 We ordered Pasta (Penne, Spagheti) and according my Son, this was the best Spagheti he ever had. And i could not agree more.

We want to thank the hole team for giving us such a...

Auf der Suche nach einer gehobenen italienischen Gastronomie wurde uns dieses Restaurant als bester Italiener Passaus empfohlen. Da kann ich nur sagen armes Passau! Das Interieur , sehr geschmackvoll, liess eine echte und gute Trattoria vermuten. Was an Speisen auf den Tisch kam war wohl im Ursprung mal italienisch angedacht, ist dann aber auf bayrisch umgemünzt worden, nicht zuletzt durch so grosse Portionen beim Hauptgang, dass es mit feiner Küche wirklich nichts mehr zu tun hat. Der Steinbutt war leicht paniert und nicht vom Grill, wie es in der Karte stand. Zur Rinderlende gab es eine, wenn auch verfeinerte, Tütensauce und das Vitello Tonato der Vorspeise hatte ebenfalls zumindest Fondor im Gepäck... Das abschliessende Dessert, zu dem man aufgrund der 'Brauereihausportionen' leider kaum mehr in der Lage war, war das Beste und versüsste uns dann doch ein wenig den Aufenthalt. Eine wirklich exzellente Mousse au Chocolat und eine echt italienische und hervorragende Tiramisu! Wäre der Rest auf diesem Niveau gewesen, dann hätte es sich wirklich um eine gute italienische Küche gehandelt und nicht um eine verkleidete...