Café Rosenberg — Restaurant in Potsdam

Let us begin with the matter of food quality. The cakes were quite good, though not particularly memorable. We sampled the cheesecake, the Snickers cake, and a rhubarb cake — the latter was by far the most enjoyable. The coffee, on the other hand, was rather unremarkable.

I do, however, have some serious concerns regarding the service. The woman who took our order made a mistake and failed to include one of the coffees. When we brought this to her attention and requested the missing coffee, we were informed that card payments are only accepted for amounts of 10 euros or more.

While I understand that this may be part of the café’s policy, it was a rather frustrating experience — especially considering that we had just placed an order totaling 40 euros, the oversight was not on our part, and yet we were unable to add a single coffee and pay for it by card.

Eventually, the waitress consulted with the manager, and the issue was resolved without further difficulty. Still, the situation felt awkward and unnecessarily uncomfortable. From a café with a 4.8 rating, I had expected a higher...

I really liked this place the last time I was here some months ago but our experience today is in line with many of the other reviews below - this place desperately needs to overhaul it's service. There is no sense of urgency about the place, it feels like either the owner is entirely absent or they really just don't care. They're not rude but there's no management at all and almost no training that's apparent. We had to go in to place our order and after waiting over 20 minutes for some toast we'd ordered were told they were busy with other people. 3 people were hanging around behind the counter, no-one looks stressed in any way and the place was only a third full. Such a shame that such a good vegan cafe is so poorly managed and run. Please, read the review and take some action Rosenberg - we want good vegan restaurants to...

I asked for a cake and they gave to me dripping, with a hair inside which I took out. They wouldn't take the cake back because they didn't see the hair. I couldn't eat the cake so I don't know how it was, It looked tasty despite the messiness, but half of it fell on the table because it couldn't hold its shape. I ended up packing it and gave it to a homeless dude., I hope they liked it.

The manager obviously did not believe me. Other people in the café who saw the cake and me taking the hair out were looking pitifully at the situation and tried to help. It was very awkward.

Also, it's important to mention that their Happy Cow page isn't updated. Closed on Sundays, no WiFi. When I asked if I can work on my laptop there the manager said that I can sit there only for one hour. So, wouldn't recommend...