On the evening of Sunday 28th April my partner and I had a night flight and decided to have dinner there as it seemed to be the best option in the area. We ordered the food, got it and found a 4 seat table in the outside area as it was a bit crowded inside the restaurant.
A couple of minutes later a man came to our table and requested to remove the things over the unused table, using hand gestures as he doesn't seemed to know English very well, he was the restaurant's cleaner. We did as requested, and then he cleaned. After finishing that table he came at our table and again, made the gesture saying 'cleaning', 'cleaning', which we replied saying the table was being used at the moment (we were halfway through our food), and after some insistence we said in a more harsh manner that we wouldn't remove our plates because we still have food to eat. In which he, pissed with our response, left rumbling something that I totally understood. He was swearing at us in Portuguese which for his lack of luck was also our mother language, we're Brazilians.
I argued back in Portuguese, which he ignored and left. At this point I had lost all the interest in that expensive but bland food we just bought, and for our surprise a disrespectful staff behaviour was also in the menu. I waited a little to ease my temper and then contacted the manager inside of the restaurant. They were closing by the time, and it seemed there was only a guy, that was definitely not the manager, hence why I didn't want to make too much fuss as he's probably someone without much power to confront the cleaner. I explained everything, the poor service, the insistence in having our food removed from the table, the swearing at my partner and I but, as expected, nothing would probably be done. At this point the cleaner left the tables he was cleaning inside the restaurant and got inside the kitchen, probably to hide from us. Funny thing is that a couple was inside, eating their food, probably unharmed, but for some reason he thought he could treat us like that and walk away. As a person of colour, I'm avoiding this place at all cost.
Thanks...
Read moreCashier seems quite moody. No service expectation at fast food restaurants anyways but it can be improved.
Food was fast. Seatings aren’t designed for sitting for a long time. People come and go. Lots of people who come alone so it’s good for solo travellers. Portion isn’t so big compared to other restaurants outside the airport but it made me feel ok. Not too full.
Red curry is definitely too bland for a Thai like me but it may be good for westerners. I think it won’t burn your tongue. The taste is actually good! My companion got bang bang chicken with noodles, peanut sauce. I tried the chicken and it was good! Noodle was so so. I’d recommend getting dishes that have baked chicken but maybe with rice instead of noodles.
P.S. I didn’t take a photo before eating cos I...
Read moreThis is my to-go-to place to eat whenever I'm at the BER airport. I think the food is delicious, I've tried different dishes and I liked them all. Not the most authentic Asian food you can find but for a westerner's palate, who doesn't like very spicy food, it's perfect. The portion size is very good as well. I'm a bigger guy and I always feel well filled but not stuffed after eating here. The prices (14-16 euro) are ok for a place at an airport. The service is fast and the staff work very fast and hard by how packed this place is. Can be a bit difficult to find an empty seat depending on time during the day but it's a large airport after all, can't...
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