Schloss Bräustüberl Hohenschwangau — Restaurant in Schwangau

The drinks we ordered were good. We had a “Schorle” and some basic beers. The restaurant was not too far from a lovely lake which we visited after. The meals were Okay, very standard, basic Bavarian/Austrian dishes. We had half a chicken, sausages and fries as well as some pretzels. It was a very hot summer day and the dishes were all quite dry (but maybe that’s just how it is made). Generally I’m not the biggest fan of such low quality meals.

The only thing I absolutely disliked was the incredibly rude and aggressive behaviour of the waitress. She was acceptably friendly to us as we waited patiently in the sun outside until she made time to show us a table. But another group of rather elderly visitors that (for very obvious reasons couldn’t sit outside in the direct sun) weren’t so lucky. She told them on their request to please be able to sit inside to “either organise her more staff or go and leave”. The tone was so rude and aggressive it was a-shaming, even for bystanders. The whole region seems to be extremely rough. And hence it’s simply unbelievable why such people choose hospitality as their field of profession. Later the same waitress got into arguments with other guests for absolutely no reason. As a patron this kind of toxic environment is not pleasant to watch. We did the whole visit the castle and have dinner there once due to visiting friends but lucky we won’t ever have...

Food was ok. Soup salty Poor service.

Mixed up order with other diners sitting next to us with our orders and the managing waitress made them pay for the waiter's mistakes by charging them for the dish they served wrongly to them (and told the elderly tourist diner "who should pay for this?!").

The extremely rude waitress (who appears to be managing the waiter and covering up for his mistakes). In observing the waiter who was clumsy and avoided our eye contact, I saw he dropped a food item on the kitchen floor, picked it up and put it back on the plate, before serving the couple the same plate when he exited. Evidence of the waiter's admittance for dropping an item from the plate and putting it back is kept in phone recording.

When confronted and request for their names to write to the restaurant for feedback, the said (rude) waitress retort that it was the diner's fault for eating a dish served to them that was not theirs. Waitress refused to give her name for reference to feedback and made a pathetic attempt by offering us a feedback form to fill (so she can tell the owners how bad she did her job?).

Absolute horror for a tourist experience. The reviews here all now make sense. In evaluating a restaurant, the ability to be consistent is to be applaud. In this case, the consistency of such bad service...

If you’re visiting Neuschwanstein or Hohenschwangau Castles, this is probably where you’ll end up eating—and it’s a solid choice! 🏰🍽️

You can sit inside the beautiful historic building or outside and enjoy the sun. We went for lunch and had bratwurst and pork fillet slices with mushroom sauce—both were delicious. For dessert, we shared Kaiserschmarrn (chopped pancakes) with applesauce and ice cream. Yum! 😋

Portions are on the smaller side, so you might want to order more than one dish if you’re really hungry. Prices are on the expensive side, but that’s expected in a touristy spot like this.

The staff was friendly overall, though it took a while to find someone when we were ready to pay. The toilets were clean, and the overall atmosphere was nice and relaxed.

Accessibility in the area is generally a bit tricky, including at the restaurant. Wheelchair users can find a place to sit, but getting around isn’t the easiest.

Don’t forget to tip—it’s customary here and appreciated by the staff. All in all, a good place to take a break and enjoy a meal during your...