I had a really bad experience here. We were travelling with my husband for our first marriage anniversary, basically this was the first place where we ate in the area. The problem was not even the food, the food was ok, small portions, after 1h we were hungry again, but it was not bad. The problem was the waitress( a molette woman dressed in traditional dress). The restaurant was full, they sat us to a table for 4 persons, we already ordered and the food was almost ready, when a couple arrived and there was no table left, the mentioned waitress asked us if she can put the couple at our table, but she didnt ask us privately or something, she asked us in front of the couple. The table was really small, basically if we let her we would have eat really close to each other with some strangers. I felt very bad in this situation. Of course, I didn't want to eat with strangers, but what upset me the most was how dare she ask such a question. I have never experienced this anywhere. I said no, my husband would have let them sit with us, because he is too nice to everyone, but it was distasteful for the waitress to ask that. My whole day was ruined, my husband and I had a fight about it, I didn't even want to go to the castle anymore. I wouldn't recommend it to anyone, I...
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We visited this place today (24th December). Despite it being very crowded, we managed to get a table. An elderly man came to take our order. We were in a bit of a hurry, and our total bill was 31 euros (we ordered 2 fries, a salad, and a hot chocolate). When it was time to pay, he insisted on cash, taking the entire remaining amount as a tip without even asking us how much we wanted to give.
I noticed him accepting card payments from other customers, so I asked why he specifically requested cash from us. He responded with a rude demeanor, taking a heavy breath abruptly walking away. His behavior felt discriminatory and unprofessional, as he treated us very differently compared to the German customers around us. This experience left us feeling uncomfortable and unwelcome. Have never seen such racist...
Read moreWould give 0 stars if I could. Very rude service from the old guy (white hair dude) made me wait to pay the bill for over 15mins and when I stood up and tried to pay it at the cashier he told me to sit down and wait in a rude tone. To top it off we paid for our meal and he just took the remaining change as his tip without even asking. Leaving us waiting for the change, till I had to ask him if he was planning to give us back the money and he just said it's tips??? Very rude to just take the change and assume it's tips. But that's not all, my order was changed by him and I think it was because they ran out of steak? But he did not even ask if we were okay with the schnitzel and just served it anyway giving a gesture that this is what we get.
TLDR
STOLE CHANGE AS HIS OWN TIPS RUDE SERVICE CHANGED ORDER...
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