Pergamonto Restaurant — Restaurant in Municipality of Eastern Samos

Tourists Not Welcome 🚫🇬🇷

Our experience at Pergamonto was extremely disappointing. Despite the promising ambiance, everything went downhill quickly. My son’s simple order of plain pasta 🍝 arrived after several reminders, by which time he had already eaten from our plates. My wife’s dish 🐟 was on time, but the meat dish 🥩 arrived 15 minutes after hers and wasn’t what was promised—it was slow-cooked meat, not the steak recommended by the waiter. I left most of it untouched, along with my son’s uneaten pasta.

Since we were on holiday, I didn’t want to waste time over a small issue and preferred to enjoy time with my family. Still, I politely raised the issue and requested a modest 12-euro discount from the 112-euro bill, considering the delays and that much of our food was untouched. This wasn’t just about a gesture of goodwill, but also to make it clear that mistreating customers is unacceptable. It’s about the principle of addressing problems properly. 👆🏼

Rather than understanding, the staff reacted aggressively 😡. I was rudely told to "go back and complain in my own country" and was shamed with the statement that “people die because they can’t eat.” They even threatened to call the police 👮 over a mere 12 euros. It was ONLY when I sat down and agreed to wait for the police that they suddenly accepted my offer.

Now, the establishment is responding with lies: We absolutely did not forget to order food for our son. The claim that our 4-year-old child caused a disturbance is completely false and an unprofessional attempt to shift blame. No one orders food just to stare at it—basic math to calculate the bill in advance is easier than staging such theatrics. I never refused to pay; I only asked for a fair discount due to the poor service and wrong dishes. To suggest otherwise is ridiculous. Since we were on holiday, I didn’t want to argue about my son’s meal and mine, which together amounted to around 40 euros. In my eyes, it was a pragmatic and fair solution for both sides. The comment about telling me to "go back to my country" is accurate, no matter how they try to spin and twist it. Their behavior was discriminatory and inexcusable. Finally, the notion that other Turkish customers were embarrassed by us is completely fabricated.

As a paying customer, I expected far better treatment. The hostility and disrespect I encountered, especially as a tourist, were shocking 🤯. I left feeling humiliated and with no intention of returning.

My review stands: Tourists are not welcome here, and the service is poor and hostile. Avoid...

A place with poor management, to say the least. This place came up on our internet search earlier with good reviews. We believed the hype on the internet and wanted to go here.

First, we wanted to be seated on a weekday at 6 pm. They told us they'd open at 6.30. Every table was already set and clean. They could have told us to come back in 30 min or stall us a bit with refreshments. Although it came off as weird to us, we said "Ok, maybe it is a very strict rule here."

Then, on another day, I wanted to be seated for one person only. I could see at least 10 tables empty, few of them having reserved signs. I asked about all the non-reserved tables - specifically asked about the farthest tiny table under a tree, with no reserve sign or anything. They repeatedly said "No, no, all reserved." I could tell by their attitude they wanted me out of there immediately. Normally, the waiter/waitress inform the customers of the time they expect first reserved customers to leave, unless your customers sit for 6 hours or more. You get the feeling of being unwanted. It was exactly that.

What's more tragic is, simultaneously a couple walked passed me and seated in two seconds. No exchange of "Oh let me check your name" of any sort. You can see people sitting there all dressed up. (I wasn't dirty-looking or anything. I would say I was okay -looking as a tourist in a small, chill Greek town).

I don't wanna go out on a limb and say only blond, blue-eyed tourists are welcome there. But if you pass there, you can only see one set of people. I don't know if it is a brand management thing or not, but I didn't like it at all. Lesson learned the hard way. Don't trust the internet hype; instead, explore...

Our dinner at Pergamonto, during our recent holiday in Samos, left a mixed impression, but there were definitely some memorable highlights. The main reason we chose this restaurant was its fantastic location and charming atmosphere. I always prefer al fresco dining in a peaceful setting, especially on summer holidays so it was the perfect location! We started with three appetizers, and the watermelon salad and bruschetta were standout dishes—delicious and generously portioned. The starters arrived quickly, which raised our expectations for the rest of the meal. Though we were enjoying the atmosphere and not in any rush, after waiting about 50 minutes for our mains, we had to ask about them. We were told they’d be ready in 15 minutes. It felt like our order may have been overlooked because when my risotto finally arrived, it was undercooked—more crunchy than the ideal al dente texture. The server took it back, and when it returned, I suspect it was the same portion, just cooked more, as it seemed smaller than before. It wasn’t a major issue, but it did affect my enjoyment. My husband, on the other hand, really enjoyed his orzo dish. In short, the atmosphere and starters were the highlights of our evening. Service was fine overall, just the main courses didn’t quite match the quality of the appetizers. Prices were higher than average, and since they aren’t listed on the website, you’ll need to check the menu in person.

Would I go back? Absolutely. I’d love to try their breakfast, which has great reviews, and if I return for dinner, I’d stick to ordering all the...