CIAO ITALIA — Restaurant in Municipality of Palaio Faliro

Terrible, terrible, terrible. Nothing else more to say. We walked over from seaside to have a coffe since Flisvos Marina was too crowded. We found a table outside that still had plates from previous guests. After 30 minutes of noone noticing us even though my wife asked for some service severa times I decided to collect all of the dished myself and take them inside hoping that we will get someone to come and serve us. Finally we got a gentlemen to honor us with his presence and instead getting out order he asked us to move to other table saying that this table was not on his serving area. After I told him that we are not moving and that we are waiting for 30 minutes to get some service his first response was that they are short staffed. I responded that this fact is not of my concern but rather a problem of management we ordered our cappuccino, Coke and hot chocolate and also asked for a menu. Got my cappuccino after approximately 25 minutes and then we ordered a pizza. Waiters response was that pizza will be done in about 25-30 minutes. Almost and hour after our pizza order there was no sign of pizza commung in any time. We decided to leave and ask them to box our pizza but when waiter came he charged me just for our drinks letting us know that pizza is not ready at all. This is by far the worst service I have experienced in Athens so far. Being that first day after Christmas Day I would presume that they should plan on higher traffic of customers given the fact that it's a day off for most of the people and weather is perfect. But it looks like that planing is not their strong side anyway. I highly suggest to skip this olacebif you are looking for...

This place is so special in it's own right.

It is not special because of the food it serves, it is special because it is part of this bustling community. At 3am you will find the final people slowly giving up their seats and heading home.

I met Ilyas recently, one of the waiting staff or is he the manager, not really sure but he made me welcome immediately. He rushes around making sure everyone is served, not waiting and if he has a tiny amount of time left he will stop and chat with you. One other thing I noticed about him that really stood out was his laugh, it comes from the pit of his stomach and you cannot help laughing along.

Back to the customers, they are a happy bunch and welcome strangers into their midst easily and enscapulate them with love. If I am alone, stuck for something to do on an evening I know I can go there and be part of the community. I am so lucky to have happened on this place. Please give it a try. You will also be happy with the prices, it is not over...

I went there with my friend for a quick coffee and dessert. Unfortunately it wasn't quick due to waiters service. They showed us where we can sit and gave us water but after that it seems like they forgot about us. We sat there for like 10-15 minutes looking at other people coming to restaurant and ordering food and drinks while we weren't able to order anything. It seems like waiters noticed at some point that they didn't take any order from us and they started avoiding looking at us. Eventually when I asked a waitress if we can order a coffee we finally got it. I'm sure restaurant is nice and I saw on other tables that they have a very good food but still the fact that we were in a rush, we just simply ordered a coffee and whole experience took around 50 minutes. Next time I'll come to Athens I'll definitely visit this restaurant due to amazing location and I'm sure that everything...