Cafe y Restaurante Atitlan — Restaurant in Sololá

Excellent food, great service from employees, BUT THE OWNERS DON'T UNDERSTAND SERVICE. They close breakfast at 11am on weekends - they don't get it that those who can afford their prices are generally gringos and gringos BRUNCH up until 3PM on WEEKENDS. They also welcome you by bothering you with money matters: the first thing you see when you come in is a big sign PAY HERE, and on the counter, right under your nose, they have a COMPLAINTS book. They don't realize that it ruins the experience by making the client thinking about money and complaints, when all they want is a nice dinner experience, with no hassle. I also doubt that they treat their employees well, when the owners are present, the vibe...

For being on the main tourist strip this restaurant has affordable pricing and large portions. For reference, pasta was 50 quetzal compared to several other places we saw for 75+ quetzal. Service is a bit slow but worth the wait as everything was fresh and hot. Pasta was quite good, sauce you could tell was fresh and handmade rather than a...

I came in, had a conversation with the staff (3 people were there), we discussed about the coffe, I made an order and said I will sit upstairs and they forgot about it. I came down and they admitted, that they forgot. How come? There weren't more people in restaurant... Finally I got the coffee, but this is not...