Very Disappointing Dine-In Experience
I had a very unpleasant experience at this Domino’s outlet. I placed an order specifically for dine-in, and it was confirmed without any issues. However, when I reached the store and tried to sit down, the staff rudely told me that dine-in was not allowed—even though my order was clearly for that purpose.
What made it worse was the complete lack of basic hygiene and customer service. The table I approached was still dirty, with leftovers from the previous customer. I politely requested the staff to clean it so I could eat my food there, but their response was shocking. One staff member bluntly said, “Go complain to Domino’s, we won’t serve or clean tables.” I’ve never experienced such disrespectful and careless behavior at a food outlet before.
This is highly unprofessional, especially coming from a well-known brand like Domino’s. I would strongly recommend improving staff training and customer handling at this location. If you’re expecting a clean place to sit and eat, or even basic courtesy from the staff, I suggest you think twice before visiting...
Read moreThe Domino's outlet on Grand Bay Hotel Road is a delightful haven for pizza enthusiasts. Nestled in a prime location, it offers the perfect balance of convenience and comfort. From the moment you step in, the staff greets you with warm hospitality, ensuring a seamless experience whether you're dining in or opting for takeaway. The pizzas are nothing short of perfection—freshly baked, generously topped, and served piping hot. Their cheesy garlic bread and choco lava cake add a touch of indulgence, making every meal here a feast to remember.
The ambiance, though minimalist, is cozy and inviting, providing an ideal setting for casual outings. While the space can get bustling during peak hours, the efficient service ensures you're never kept waiting for long. This outlet is a wonderful choice for those seeking flavorful food paired with prompt service—a testament to Domino's commitment to quality and customer...
Read moreI have ordered indi chicken tikka pizza regular size. Paid rs.562 including GST. But they delivered a mini size pizza with 4pieces and hardly less than 10pieces of chicken on it as I have counted. Taste is too worst. Previously I have ordered in dominos so many times and it was one of my favourites too. But not this branch. I have ordered from here for the first time and my experience is horrible. I will never again...
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