Loyans — Restaurant in Assam

I had a very pathetic experience with this outlet recently. I had booked a frozen themed cake 2 days before my daughter's Birthday and even paid Rs. 1000/- advance. But when I went to take the delivery of the cake at the given time, the staff there casually informed that they had forgot to place the order in their their workshop and there was no cake. My little daughter stated crying as she was planning to cut a big frozen themed in front of her friends. Such callous and unproffessional attitude of the staff is highly deplorable. If they were so incompetant to deliver on time, they should have informed beforehand only. Spoilt my little...

Very bad experience...yesterday i bought a cake of half kg and it cost me rs570....the cake was a horrible cake and it was very hard to cut with knife...the icing was good full of chocolate but inside it was like local home made cake during bihu and was not hygenic...i went to complain about the cake today and i gave them the cake and they said that ok i will show the cake to the manager and will inform you today evening about the cake...but they didint called me....very disgusting loyans...dont buy cakes from loyans...they will give you...

My experience here has been a mixed bag.definitely better bakery than other options available.in 2016 bought 1 kg black forest and it lived upto the expectation.however during October 2017, the 1 kg black forest turned out to be an embarrassing moment when i opened the cake at home.it was soggy and the freshness was missing.but i consider that as one off experience but if you also have any such experiences, please do share and let others know about it on...