Chai Point - Mathikere — Restaurant in Bengaluru

Miserable customer service. The staff are very rude and serve Chai as though we have asked them for a free tea. The least one can ask or seek in a hospital when one is in troubled time is have somebody give a tea with a smiling face . 5 Sep Evening had gone to pick up Tea however as i was standing to the side waiting for others too to place their order . I never realized he had already served mine and kept it there on the side. It was good five mins and when i asked for my tea he with a ignoring face pointed to the glass which by then was already cold.He could have called me as i was just standing there politely waiting for it. I walked away with the tea as was not in a frame of mind for any argument but wanted something to drink badly. Later in the night went around 10:40 the guy there told me rudely to come after 30mins. Does he realize the effort again it takes to get out of the room when you have ur loved one surgically operated and in pain. I just requested if he could give now for which he said only after 30 mins. there is no empathy or sympathy esp in a place like a hospital by these staff. This was my first visit to chai point and shall be the last. The last thing is get a tea from a hand that offers you without any concern. I must appreciate the tea was good but service...

Too much of attitude with the staff. You need to wait for 10 mins after making the payment. Lady at the counter shouting at customer and says they have staff shortage which is not our problem. Doesn't prioritize the request. Need to stand in the queue multiple times. One for paying and again to collect tea. Great shame to have low quality tea and poor staff behaviour in such...

Staff in MSR hospital branch doesn't know what hygiene is, the microwave and colore labeled knife for veg and non veg are simply for name sake. My veg order was heated in non-vegetarian oven and cut with non veg knife which was used to cut chicken sandwich before me. When questioned, no answer. They sell almost expired foods. Stay away...