Domino's Pizza | Mahadevapura, Bengaluru — Restaurant in Bengaluru

Experience from Valentine's day: placed order 312 from soul arena mall mahadevpura Bangalore at 9.20pm through dominos app. Called dominos helpline (starts with 1800) and was told that order is on the way at 9.50pm and that my money will be refunded. At 10.20 pm, I call the restaurant again and no one picks up. Luckily, I had an employees number from a different incident (this is not an isolated incident) so I call him and this is how the conversation went: Me: can I get the status of my order? Him: sir, it's late due to traffic. Me: where is it then? Him: in the oven... Me: how is it a traffic related issue? Him: sorry sir. Me: when will it get delivered? Him: 1 hour sir Me: it's been one hour SINCE I placed my order Him: yes sir. Sorry sir. Traffic sir.

At 10.50pm, I'm so hungry and furious that I decide to head over to the outlet and collect my order. I reach there and inquire about my order and apparently the order was not even in the oven. Waited for 30 minutes at the restaurant and meanwhile made 6 new friends who had come complaining about their issues in a similar online setting. Also, the phone at the outlet just kept ringing and that's how I know why they were not picking up because they don't care. I've also posted a different video about their...

Absolutely disappointed with the service. Experienced incredibly cheap and rude customer service. The staffs were dismissive, unhelpful, and displayed a lack of basic courtesy. It's disappointing to be treated so poorly.

I came to Doddanekundi for my personal work and visited this outlet to have pizza just becoz this the nearby option. They informed me that there is no pizza as we dont have any stock right now. I was like okay and asked any other sides that are available to have. They just denied and not ready to take order. When I asked for the reason why u are not providing food they mentioned that they have some function at school nearby becoz of that cheese got over to make pizza. When I came out I observed they are giving online orders and I couldn’t digest this and give a call to same outlet asked for availability of pizza. They told its there and we can do delivery also. I dont know why they behaved like this and I came inside and ask for that kind of behaviour. Staffs are disappointing - unresponsive and unapologetic…disrespectful day. So finally I dont know about their food quality as the staffs are not ready to take orders.

Dominos….Please make the experience even better for your...

I have been a regular visitor at this store as this is closest to my house and have had pleasant experience in the past but not this time.

This time when we visited the store, my son started checking out the menu and a lady (from the staff) came asking us to hurry up and return the menu card. We were taking few extra mins as we had to place order for 4 pizzas. When we went to place the order, I asked the reason for asking the menu card and I was told that there is single menu card and hence we were asked to place the order quickly (which got me really pissed off). When asked why a single menu card, was informed that they have misplaced the other menu cards. Ignoring all this, we went ahead and placed the order.

Finally when the order arrived, was offered one seasoning per pizza and when asked for more, the same staff lady declined stating they are allowed to offer only 1 per pizza. On insisting, she gave one extra seasoning as if she is doing a huge favour to us. I am not sure if the staff is trained to misbehave this particular way. Never experienced this kind of pathetic behaviour by the Dominos staff all...