The location of the resort is excellent. The beach is literally at their doorstep. The room quality however needs a lot of improvement. The wooden cabins are small, crammed, and dark. There's not so much as a tiny cupboard inside. For a resort that charges 3-star rates, this place falls short on things that aren't even difficult to do and are pretty basic. For example, in a bathroom that's rickety and tiny, they dont have a single soap dish or tooth brush holder. So you're essentially balancing a slippery soap around the basin and a really high ledge in the shower (not ideal for a short person like me). This is so easily fixable by just providing hand wash. They dont even provide napkins. There's literally one switch in the room that you have to use for the lamp, charging, fridge, kettle any other electric requirement. The lighting in the rooms is so poor that you have to squint. Again all of this is fixable if the management put a little care and showed some concern for the guests enjoyment.

The restaurant location is beautiful but the service is just terrible. There's only one waiter who was doing all the work and seemed dedicated. The rest of the staff was really clueless and incompetent. The resort rented out the restaurant for some event and the waiter wouldnt take our order at 3 pm, when the event only started at 8. Btw, displacing all your guests for an event just seems unprofessional. It's taking advantage of your guests who have also paid the tariff for use of this common area, which was cordoned off. The event music was extremely loud and continued really late into the night. There should be a separate area for events and guests shouldnt be inconvenienced.

The breakfast spread is decent, but because their service is not up to the mark, they miss on several basics like hygeine (lots of flies and bugs around), food is cold, fruits aren't cut, noone monitors anything, so guests have to remind the waiters for basics like replenishing hot water for coffee.

I have seen much better service and room quality for these rates in goa. Because the restaurant location is so lovely, we'd have loved to spend a lot of time there. But we were so put off by the lukewarm service that we ended up spending hardly any time there. I would come back to this place, but only if the service and room quality improved. Otherwise it just feels like they're getting by without any effort only because of the location.