If I have to describe this place for a vegan, then I can only say this "Order mocktails, click pictures but don't, I repeat, don't dare order vegan food, because that will be your non vegan meal"
I visited this place for lunch on 18th Dec' 22. The place wasn't over crowded, but still they managed to mess up my food order.
I ordered a veg pesto pasta, clearly mentioned that I am a vegan, in fact I even asked to avoid mushrooms if they put it in the dish, but guess what they did everything well to prepare the dish but when it came to serving, this was messed up, and messed up is still a softer tone, comparable to the horrific experience that I had been made to face
THEY SERVED ME CHICKEN PASTA
This led to me not only leaving without having anything else but also not having anything for 4-5 hours. The thought that I unknowingly had the first two bites is still giving me nightmares.
They are taking some basics of the hospitality industry for granted.
FOOD is the priority. Don't disappoint the customer with that.
If this can happen when the place is not fully populated, then imagine what can happen when it is crowded.
No distinction between veg and non veg dishes is something that they shouldn't take for granted.
An experience that I wished to remember is now an experience that I want to erase from my memories.
None of the owner or co promoters are even interested in talking over this issue. That's how ignorant they are...
Read moreMy recent visit to “Oh lala” was nothing short of a nightmare. From the moment I stepped foot into the establishment, it became clear that this was not going to be an enjoyable experience. The staff at “Oh lala” were not only rude but also lacked basic communication skills, leaving me feeling frustrated and deceived.
One of the most glaring issues I encountered was the hidden cover charges. As a customer, I believe it is essential to be informed about any additional fees upfront. However, the staff at “Oh lala” conveniently neglected to mention these charges, leaving me shocked when presented with an unexpectedly hefty bill at the end of the night. It is highly unethical to withhold such information and feels like a deceitful tactic to make patrons spend more money than they had intended.
Adding insult to injury, the demeanor of the staff was abysmal. They exhibited an appalling level of rudeness and indifference towards customers. It felt as if they were doing us a favor by allowing us into their establishment. Any attempts to seek clarification or express dissatisfaction were met with dismissive attitudes and condescending remarks. It was an incredibly disheartening experience that left me questioning why I had chosen to spend my time and money at “Oh lala.”
Good customer service should be a fundamental aspect of any business, especially in the hospitality industry. Unfortunately, “Oh lala” failed miserably in...
Read moreOh Lala Café in Goa is a hidden gem that stole my heart from the moment I stepped in. Nestled amidst the vibrant streets of Goa, this charming café exudes an irresistible aura of relaxation and sophistication.
The ambiance is simply enchanting, with cozy seating arrangements that invite you to unwind and indulge in the laid-back atmosphere. Whether you're seeking a peaceful spot to savor a cup of coffee or a lively hangout with friends, Oh Lala Café caters to every mood.
Now, let's talk about the food. Oh, the food! Each dish is a masterpiece, crafted with passion and bursting with flavor. From the aromatic coffee to the delectable pastries and mouthwatering sandwiches, every bite is a delight to the senses. The menu offers a diverse selection that caters to various tastes, ensuring there's something for everyone to enjoy.
But what truly sets Oh Lala Café apart is the impeccable service. The staff members are incredibly friendly and attentive, always ready to make your experience memorable. Their warm hospitality adds an extra layer of charm to the already inviting ambiance.
In conclusion, Oh Lala Café is more than just a café – it's a sanctuary where you can escape the hustle and bustle of everyday life and immerse yourself in a world of comfort and culinary delights. Whether you're a local or a traveler passing through Goa, a visit to Oh Lala Café is an absolute must. Trust me, you won't be...
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