Munchane Pizzas — Restaurant in Gujarat

Subject: Complaint Regarding Recent Pizza Order

Dear munchane,

I hope this message finds you well. I am writing to express my disappointment with the quality of the pizza I received from your establishment.

I recently placed an order for a loaded pizza with extra onion topping, specifying that I was willing to pay extra for a cheese crust. Unfortunately, the pizza I received fell far short of my expectations.

Firstly, despite paying for extra toppings, there were not enough vegetables on the pizza, particularly the onion topping which I specifically requested. Additionally, I did not receive the extra cheese on the crust that I had paid for, leaving the pizza lacking in flavor and texture.

Furthermore, the overall quality of the pizza was subpar; it was overly chewy and lacked the delicious taste I have come to expect from your restaurant.

As a loyal customer, I trust that you will take this feedback seriously and take the necessary steps to ensure that such issues do not occur in the future. I would appreciate it if you could investigate this matter and provide me with a satisfactory resolution.

Thank you for your attention to this matter. I look forward to your prompt...

We ordered tomato spicy pasta and stuffed garlic bread. The pasta was very spicy. Although, it's written that it's spicy, agreed. But I recommend to make it medium spicy. Please lessen the amount of red Chilli powder and pepper powder used. The gravy was otherwise good, saucy and consistent. Garlic bread was great. We ordered through their website as other platforms like zomato had stopped taking orders. The website is good, user friendly. They even were very helpful and polite while replying on phone. The delivery was done as promised and timely. So 3 stars for the food and 1 star for their service....

It was the worst pizza & garlic bread i have ever had. We had clear mentioned in instructions,without mushrooms,but were not able to follow it. The bread was unbaked & very dry,pizza was stale with stale vegetables & was not cold. On top of that Mr GAURAV, manager he was arguing with us so much& was not listening to our complains, was so rude with full of attitude. Worst pizza i have ever had! Its a big NO , not recommended,staff is uncoperative. Not worth the prize, manager is worst, doesnt knw customer...