I ordered Garlic breadsticks with dip along with Mountain Dew from Dominos outlet sector 09 Panchkula , Haryana via Zomato app. Firstly, the delivery person informed me that he has brought Mirinda instead of Mountain Dew due to unavailablilty to which I conceded. Next when the order arrived, not only it was cold but the garlic breadsticks were prepared in such a manner I was not able to eat it. The garlic bread was not properly baked and cut and even had baking paper stick to its bottom. So I called the Dominos outlet of Sector 9 through the call number mentioned in Zomato app. I addressed my grievance for which I was told the order would be replaced. The time for this was 08:10pm. I waited for approx 30 minutes. I again called them around 08:45 pm for which again I was told that your replaced order will be delivered to you in 15-20 mins as the outlet was experiencing rush of work. I again waited till 09:15 and tried calling the outlet again but to my horror , the phone was continuously busy for which I was unable to contact them. May be it was temporarily disabled. I waited till 10pm but neither I got my order replaced nor I received any communication. Worst happened. Never going for...
Read moreNo doubt they have renovated the place but the quality of food and service has gone down here. I have visited this place in the past as well, its use to be fully occupied all the time but i found this empty when i visited this recently. We ordered Farmhouse Pizza Regular size with cheese burst base and one Taco Mexicana single. The guy on the counter didn’t have the proper knowledge about the food that we were ordering and he was very confused, so we placed the order for dine in but online through the app. When we went for payment, he was also not sure how to take the payment. The staff was also fighting due to some of their internal issue but that was disturbing the people who were sitting there. It was not a good experience this time visiting Domino’s Pizza. The pizza was also not that warm and...
Read moreDelivery is a better option then dine-in cause it's not cleaned & quite small so the sitting capacity is also very small. Staff is good no doubt. Food is good but drinks should be more not only pepsi & 7up . We want more like fanta, dew & all ! Thermal checkup during now days is nessesery & Domino's sticks to it & that's a good thing. Only limited people are alowed so plan wisely before visiting. Washroom is not available :( & that's a bad point. But , it has handwash available with hand heater too. Note that people who are alergic to smell then this place might not be a good option for you :/ cause it being a small place with washroom & kitchen in it all the aur & heat comes directly to you & exits through the main door. I'm not saying that it doesn't has exhaust but it's just a point...
Read more