Feast - Sheraton

Had a buffet dinner at Feast- Sheraton today with my family and our experience was horrible. To begin with, the food, my husband and I found hair in two of the dishes. This was our second visit and we found hair in the food during both visits.

Next, the service was abysmal. There was no staff available at the dessert & live counters. Upon calling for them, they sulked and expressed annoyance to serve. Waiters seemed lazy and too busy in their own world. They didn't cater to basic hospitality (which one might expect from a place like Sheraton even if it's a Friday night) like serving water or heeding to our requests. I wanted to surprise my husband with a birthday cake and I specifically spoke to a waiter about the surprise. Few minutes later, he walks upto the table and asks my husband if they can get the cake up to the table. Surprise ruined!!

Then came the bill! Price listed on Google is misleading as it mentioned 2500 for 2, however, they charged 2500 for one, taxes extra. They straight away denied everything I asked and were rude.

I gave this place a 2nd chance but today they have lost atleast 5 diners/customers between my family and I. I'll ensure I pass on this review to my circles as well. If you are planning a visit here (which I would not recommend), please research the price and place well. Expect a wide spread of dry salads and namesake chinese cuisine and non-biryani and paid mocktails that are either sprite or minute maid but don't expect ice creams. Oh & while eating scout for hair and thank the chef for the same.