Pizza Hut | Prasad Imax, Hyderabad — Restaurant in Hyderabad

We had ordered for farmer's pick pizza medium size with extra topping of paneer, garlic bread stik with cheese dip, spiced tom twist veg fusilli with a glass of mirinda

They refused to serve pizzas costing 129 stating that dough is not available and they dont have stock i wanted to have masala lemonade but even that was out of stock

Coming to my farmers pizza with masala paneer topping, they did not put red capsicum instead put paprika without asking my sister is allergic to paprika she consumed that and the staff have a very bad attitude while answering to customer queries

Also my spiced tom twist was served with penne pasta instead of fusilli pasta another disappointment

Overall experience was bad and we had to throw the pizza.

Please look into the issue and let the customer know if red capsicum is not available ask for their preference. Or they could have replaced capsicum with paneer without charging me extra for that.

I do no think i will ever...

Hello,

Worst experience ever.

Worst pizza I have ever had. No cheese inside. Fat, thick and hard bread.

There were 4 kids who operated inside the store. Very unprofessional behaviour by staff.

I have ordered through Pizza Hut app and provided the order id number of times to them but still they kept waiting and acted as if they are not aware of the order.

Finally after 45 mins I again went to them with the order id, they found my boxes inside a bag. The pizza by then went cool and of no use.

Very frustrated after waiting for so long. Atleast the staff could be better and professional.

Aur conditioning was not working properly and it was suffocating inside.

Simply the worst pizza hut ever experienced.

The positive point is that the tables were clean and maintained as soon as possible the customer has left.

I am very sorry to rate 1 star for...

Please put in fans and an ac, it feels like I'm in the oven. You can't sit and eat here. Service, came in early at 1140am and waited 15m without anyone Manning the front counter, everyone in the back doing something. I understand, had to speak up to get their attention. Last time, the person Manning the front purposely ignored me. Customer service means acknowledging people, let them know let me finish helping this other person. There are some good people here though. That's why I came back. .... Food, same great thing we normally love, but portions have gone down significantly since they first came to America. Cost is similar to...