Ugh, I don't even know where to begin nitpicking the atrocities one has to face while dining here, even after 76 years of independence. All I can say is that this restaurant promises a direct ticket to the 1930s. Honestly, this place is so pathetic that I'm not even mad anymore, I'm literally laughing at how brainwashed the staff is, running around wagging their invisible tails after the non-indians, when India has clearly surpassed their nations in status, respect, economy and whatnot, by a light year. 😂
Let's get to the details now. First off, upon entering the premises, we were greeted by a surprising sight of utter chaos. Waiters wandering around aimlessly, dining tables placed in a rather disorganized manner, and plenty of guests standing all over the place waiting to be seated. There was not a single person in charge. The head waiter had no control over his brigade. He just stood there, shrugging his shoulders with no shame or remorse whatsoever.
After battling our way through equally-annoyed guests for a table, like one fights for a seat on the Delhi metro, we finally got seated 20 minutes upon arrival. The initial battle had been won.
But who knew it was just getting started...
Upon getting seated, we were instantly teleported to the Pre-independence era. We saw ourselves fighting for our right to food against the non-Indians, but what stood in the middle was the British Indian Waiter Army. These culinary soldiers had sworn allegiance to the other side and wouldn't dare interact with their own people, let alone serve them.
For the next 30 minutes, we watched this army fluttering around faithfully, putting in their hard work, giving their all, providing the 'aliens' with the world's best service, foolishly displaying their greed for the big tips.
Time flew by, and we kept waiting. My fellow Indians, seated on adjacent tables, were getting restless by the minute. It had been 45 minutes since our arrival, and we hadn't even seen the menu card yet.
.... (still waiting) ....
Another 15 minutes passed, and finally, as the non-Indians started to disperse, it was then that the British Indian Waiter Army started taking our orders, and the Indian people were finally looked after. But alas, the attitude of the waiters didn't change. The service was slower than the snail, and food preparation time felt like an eternity.
Hilariously (and downright disgustingly) enough, the second half of our dining experience was a tad bit better, only because, by that time, our waiter happened to be a little drunk, and so it was easy to convince him to serve us first. 🤷♂️😂
So, this brings us to the end of the British-India experience. If you've come this far, thanks for your patience. But wait, there's more. I am yet to describe the food. Here it goes.
My companions ordered North Indian dishes while I went for a risotto. The quantity offered in both the Dal and the Sabzi was so underwhelming for the price charged that they were finished even before the next round of chapatis could arrive. 😬 Afterward, they ordered a pot of tea that took another 20 minutes to be delivered, and that too, with the waiter forgetting the sugar sachets. So, an additional 5 minute wait for the sugar. (facepalm)
As for my risotto, it was cooked well and tasted pretty good for my liking. My dessert was delicious as well. Still, I couldn't enjoy my meal at all, having gone through an experience that was absolutely uncalled for.
I would never recommend this restaurant. If you happen to see this place, turn around and run as fast as the wind...
Read moreBaradari Restaurant: A Royal Setting, Disappointing Reality
Baradari Restaurant, nestled within the magnificent City Palace in Jaipur, promises an experience befitting its regal surroundings. Unfortunately, during my recent visit, the reality fell far short of these expectations, particularly concerning the culinary offerings and overall management. The initial allure of the historic setting quickly faded with the arrival of the food. Hoping for a reliable choice, and observing other diners, I opted for a Neapolitan pizza. Regrettably, it was nothing short of pathetic – a truly disappointing rendition of a classic. The drinks, too, were a major letdown, so much so that I had to request a replacement. This lack of quality in both food and beverages is a significant misstep for an establishment in such a prime location. Service was, at best, unremarkable. While not overtly poor, it certainly didn't elevate the experience. A striking example of the management's apparent lack of foresight occurred when it began to rain. Despite a staff member being readily available with an umbrella, there was a noticeable reluctance to assist patrons. We were left to actively seek out and wait for other staff to help us navigate the downpour, a basic courtesy that should be a given. Indeed, the only silver lining of the entire experience was the inherent beauty of the City Palace itself. The property is undeniably stunning, but it's clear that the Baradari Restaurant within it suffers from severe mismanagement. There's a palpable sense of confusion regarding how to effectively operate, which directly impacts the guest experience. In conclusion, while the Baradari Restaurant boasts an unparalleled location, its culinary offerings are subpar, drinks are terrible, and management appears ill-equipped to handle even basic guest needs. This was a one-time visit for me; I certainly won't be repeating...
Read moreNoticed a lot of the poorer reviews here are attributed to the service and mine will be of a similar nature. I visited this place twice during my trip to Jaipur and loved the food and the ambience and have absolutely no complains (on both occasions).
As far as the service is concerned i think the teams can improve a lot with some basic training. P.S. my visit there the first was made really delightful by a staff whose name I forget at this moment.
Second time round was really disappointing: we entered just at a time when a big group left and occupied a table which hadn't been cleared. On requesting the service staff to clear our table we were told in a very rude way that 'Madam, time lagega.' We then noticed a service staff starting to clear some other empty tables instead of ours. Only on escalating it to the floor manager post 3 request, he himself came and cleared (not sure whether floor manager has to do this). Food service time was great (an indicator of a good kitchen team) but getting the cheque was quite a task. Overall for a person coming from a hospitality background, i have seen way busier restaurants still deliver exceptional service with well trained staff. Basic stuff like which tables to clear first, ensuring menus are provided in time, making water available to guests when they occupy a table, not making customers wait for ages to pass their cheques etc can be nurtured into a service team like how one gains muscle memory. If the restaurant could improve here I am 100% sure they will be exceptional.
Lastly, a lot of hospitality brands in india have indeed understood that spending power of Indians is really high and the management here could sure train their staff to overcome a thinking of delivering quality services basis the colour of one's skin or basis which passport he...
Read more