Bikanervala | Tonk Road Jaipur — Restaurant in Jaipur Municipal Corporation

It was my first outing at bikanervala this sunday,i.e, 11th feb. As they say first impression is the last impression, my first impression has not been that good. That day i just wanted to eat something South Indian and my wife wanted Punjabi. so we decided to try out Bikanervala. First of all, if you are going by car you can have a hard time finding parking. The guard is not much of the help either. it took us 5-10 minutes to find a parking spot. Then as we entered we saw the place was heavily crowded. You literally have to be on your toes to find any table or grab one as soon as anyone leave. We had to wait for 10 minutes approx before we grabbed one. After going through the menu we decided to ordered Rawa masala dosa and Chole bhatoore. It was around 8:30 pm When i went to cash counter for the payment they told me that they don't have any South Indian left and it would not be possible to serve Chhole bhatoore either. It was one of those moments where you can just pity your luck. Then i asked for chinese combo of Rice+manchurian+noodles and Raj kachori, and was told that Manchurian cannot be prepared at this time. I was a little irritated by then because in any given restaurant or cafe 8-10pm are the peak hours and here the food was already out of order; it was just a mood buster. I just ordered Deluxe thali and hot sundae smoothie to go with it. He gave us our table number 41. From my experience they just can't handle the sunday rush. Order was ready in no time but there was a lot of confusion as waiter tried to serve us honey chilly potato and after a while paneer with naan confusing our order with somebody else's. He tried to convince us asking are you sure it's not yours? we had to show him the bill to send him off.

Coming to the food Thali was ok. it served: LACCHA PARANTHA (2/5) (UNDERCOOKED) NAAN (4/5) DAL (4/5) PANEER(2/5) (GRAVY WAS FULL OF CHOPPED ONIONS) MIXED VEG (3.5/5) RICE (4/5)(MEAL SAVOUR) RAITA (4/5) PICKLE, PAPAD, ONE SWEET.

Rajkachori (4/5) Sundae chocolate hot smoothie (3/5) too sweet for our liking.

I don't think there this a second time coming to this place in any near future. The experience was not...

Poor service.

We ordered chole bhature, pav bhaji, matar kulcha, paneer dosa, supreme thali, dahi bhalla, papdi chat, rabri kulfi, cold coffee.

Starting with food - food items were good in taste. Rabri kulfi - worst of the lot, absolutely tasteless with no rose flavour / syrup nothing. We ordered 4 Ravi kulfis and only 2 came to our table. I had to walk up to a manager who asked me to come with him to the ice cream counter and then I had to wait while the guy made other two orders and then I carried it to our table. The manager was helpful but it was really upsetting to receive only half our order.

The place closed its front doors at 10.30 pm and when we were leaving, we were asked to go through the block and exit from rear door. We had elderly people in our group, above 85 years old and when we asked to be exited via front door , we were turned down. We told them that it is not possible for elderly to walk that much but same reply. We had to almost fight with the staff and insist that we have to leave from the front door.

In addition, there is no restroom in the restaurant and I had to take my grand mother to the mall washroom which is at the far end of the mall . Not a pleasurable experience as she has walking difficulty.

Other diners were turned down ordering new food items at 10.45 pm itself. Nowhere in entire dining area it is written that the billing will close at 10.30 pm. They at least should let the customers know about last order timings before hand so that customers can plan accordingly.

Overall our experience was the worst. I highly discourage anyone to go with any elder people. This is not a place which can provide good service.

Food taste nice but not falooda or...

Bikanervala on Tonk Road, Jaipur, is a popular food destination that beautifully blends tradition, quality, and variety under one roof. Known for its authentic Indian sweets, snacks, and North Indian delicacies, this outlet has become a favorite among locals as well as tourists visiting the Pink City. The restaurant offers a vibrant ambience with a clean and spacious seating area, making it suitable for both families and groups of friends.

The menu is diverse, ranging from classic chaats, samosas, and kachoris to full-fledged North Indian thalis, South Indian dosas, and Chinese platters. Their sweets section is especially impressive, featuring an extensive variety of traditional mithai like rasgullas, gulab jamuns, kaju katli, and laddoos. The freshness and authentic taste of each preparation reflect the brand’s commitment to quality. A highlight here is the Rajasthani snacks and namkeens, which are both flavorful and true to the state’s culinary heritage.

Service is usually prompt, and the staff maintain good hospitality, ensuring a pleasant dining experience. The prices are slightly higher compared to local eateries, but the quality, hygiene, and wide selection justify the cost. Being located on Tonk Road, a prime area in Jaipur, it is easily accessible and often bustling with visitors, especially during evenings and festive seasons.

Overall, Bikanervala on Tonk Road is more than just a restaurant—it is a complete food experience where one can enjoy authentic Indian flavors, indulge in sweets, or pack gifts for loved ones. It truly lives up to its reputation as a trusted name in...