I never write reviews even when I face any inconvenience, but this time it was surprisingly so disappointing. Just to be clear, I'm not writing this review with any intent of refund or any sort of compensation.
So, for my lunch I had ordered chrunchy thai salad from TGIH, ThankGod It's Healthy which is considered to be one of the best healthy food option in Jaipur. I don't know how to explain the package that got delivered to me other than "Is this a joke?"
Being misguided by the image shown online I opted for a small(images attached below). I received a tiny box which was half filled. Even the cutlery provided was bigger than the box. The food quality was bad too, but If you neglect the taste and just eat it for the sake of it, what am I supposed to it? NOWHERE on the ordering platform was mentioned about the nature of the food. (Starter, snack eg.)
I contacted the restaurant after taking to the customer care of the oredering platform. After partiality listening to my complaint the receptionist( Mr. Abhishek) told me that he doesn't know how it happened and asked me to keep the call as the restaurant was busy. Later in the evening when I called I asked the receptionist to share the number of someone with authority as he said he couldn't help and is just doing what he is told. I was given number of Mr.Brijraj. After repeating my story for 100th time he agreed to refund my amount over a telephonic conversation and asked me to share my required details. Even after the promise to compensate no money was transferred. To follow this up I called him again the other day and he had come up with enough stories. He said the money will be transferred only when the rating I have written is deleted or altered to their satisfaction.
In the end it's not even about my hard earned money but the experience I experienced. I would never advice any of you reading this to order food from here as the food will be out of your system but the experience remains with you...
Read moreFood is mediocre, but there aren’t better alternatives around if you want to get some healthy food. Don’t get anything with fruit because it’s absolutely tasteless.
The service though, is what disappointed me the most. We order a red curry and they bring a green curry. We make the waiter notice, he keeps saying that we ordered the green curry. Then picks the menu to prove that what we pointed at, when we ordered, was indeed the green curry…”the one at the top”. He opens the menu, he looks at it and finally realizes that we pointed at the red curry.
Without apologizing, he comes back after less than 5 minutes with the same exact plate, with a weird curry color due to a blend of the previous green curry and blended beetroots. We notice green traces on the edges of the curry, let him know, and still, he tries to fool us saying “no, this is red curry”. We had to really argue in order to have a red curry and nobody ever apologized for the way we were treated.
Just save your energy and go somewhere else, where they might actually deserve the...
Read moreI’ve been subscribed to TGIH for a while now and it’s genuinely been one of the best decisions for my daily meals. Every day, I get a generous portion of chicken, hummus, and mashed potatoes — and the quality is consistently top-notch. The chicken is always fresh, perfectly cooked, and the marination changes frequently, keeping things exciting without compromising on health.
What really sets them apart is the balance between great taste and clean eating, along with their super-fast delivery and seamless communication. They’re also very open to feedback and keep innovating with the menu, which makes the whole experience feel very personal and thoughtful.
Highly recommend TGIH to anyone looking for a reliable, healthy, and flavour-packed meal service. I’ve already told all my...
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