VERY UNPROFESSIONAL STAFF ALOMG WITH DISTESPECTFUL OWNER MANISHA, SHE STARTED SAYING STUFF LIKE" TUMHE SAMAJH NAHI AATA HAI KUCH"ON CALL TO THE CUSTOMER WHEN ASKED FOR REFUND ON UNDER DELIVERED SWEETS.
ORDERED 3KG SWEETS AND WERE DELIVERED 2KGS AFTER SHE CALLED TO LET US KNOW THAT THEY WERE SHORT OF 1KG, UPON AGREEING TO TAKE 2KGS THERE DELIVERY PARTNER TOOK THE MONEY FOR COMPLETE 3KGS. WHEN WE FOUND OUT THAT WE PAID MORE, WE TRIES TO REACH THE STORE ON WHICH SHE GOT UPSET WHEN ASKED WHAT IS YOUR DESIFNATION IN THE BUSINESS ON WHICH SHE QUOTES " TUM KAUN HO PUCHNE WALE MERA DESIGNATION".
I RIGHT AWAY WENT TO STORE AND UPON CONFRONTING THE MANAGER AND MAKING SURE THAT I LET THEM KNOW THAT I HAVE THE VOICE RECORDING OF THE CONFERENCE CALL MADE BETWEEN THE MANAGER AND SO CALLED OWNER AS SHE PROBABLY FELT SHAME IN CLEARIFYING HER AUTHORITY AND POSITION WHEN TALKING TO CUSTOMER ON CALL AND ASKING THEM TO WRITE AN EMAIL TO ZOMATO WHERE THEY CANNOT HELP.
AS IT WAS A CASH TRANSACTION SHE FORGOT THAT THE BILL WAS GENERATED FROM BANGLA SWEETS NOT ZOMATO. SHE STILL REFUSED TO...
Read moreBangla Sweet House in Janakpuri is a fairly standard sweet shop. They offer a decent selection of Bengali and North Indian sweets, along with some savory snacks. You'll find the usual suspects like rasgullas, gulab jamuns, samosas, and chaat.
The quality of the sweets is generally acceptable, though it can vary a bit. Some days they're quite good, other days they're just average. The snacks are also okay, nothing particularly special. The prices are reasonable, so it won't break the bank. The service is functional, but not particularly warm or attentive. During busy times, it can be a bit chaotic. The cleanliness is adequate, but not spotless. The atmosphere is typical of a busy sweet shop – noisy and crowded.
Overall, Bangla Sweet House is a convenient option if you're in the area and craving some basic Indian sweets or snacks. It's not exceptional, but it's not terrible either. It's a reliable, if...
Read moreI bought SohanHalwa from this shop and found very bad taste, I dont know how people have forgot taste of sweets in delhi that appraising this shop sweets. I even gave feedback to shop staff but they were least bother about it. Very bad sweet ahop in taste else hygine was good. I will never visit their again and will never recommend this to any reputed or taste lover person to...
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