Domino's Pizza | Sarvodaya Nagar, Kanpur — Restaurant in Kanpur

I placed my order at 1.54 pm but I received it at 2.58 pm after 60 minutes food items became cold n I wasn't able to eat it moreover, the pizza became so hard to chew n despite me being troubled when I called the delivery guy after 45 mins he talked to me very rudely I wasn't expecting this from such a well-known place n even I received a text where it was written that the manager called me but I didn't picked their call but when I checked my call list there was no such call shown they r such a gr8 liar never gonna recommend anyone to place order from u guys is this ur ethics n morale that's how u treat ur customer Domino's??? Poor service, Poor Food Center Devastating Experience Horrible Some internal strategy is running between all of the staff members totally pissed off😡 Ruined the whole mood 🤬🤬😤😤 Even the manager called me at Evening apologizing n saying that he'll refund me but nothing happened no action took place no money refunded even after complaining and rasing my concern Very poor service Poor staff members poor service...

My recent experience at Domino's Pizza was a mixed bag. The pizza, as always, was remarkable, with its delightful flavors and perfectly baked crust. However, the store and staff left much to be desired. They refused to take on-the-spot orders, forcing us to place an order through the Domino's app. The restaurant was in a sorry state, covered in mud from the recent rain, with no signs of cleaning. Adding to the inconvenience, they only accepted digital payments, ruling out cash payments. While the pizza was a saving grace, the poor service and unclean environment were...

Ordered a pizza, taco and choco lava cake. The pizza and taco were okay

But my choco lava cake was half in quantity and felt damaged though the cup was not disturbed. The delivery guy did not give me the wooden spoon included with the packing either.

I have had lava cake from dominoes before and it was not like this ever.

Tried to reach out to customer cake but it was a dead end.

Posting it here to get a response from the store to...